Scalence L.L.C. · 4 weeks ago
Technical Lead – Salesforce (Service Cloud & OmniStudio)
Redford, MI
Full-time
Hybrid
Lead/StaffScalence L.L.C. is seeking a skilled and experienced professional to take on a leadership role in driving the technical vision and delivery of high-quality solutions on the Salesforce platform. This role involves overseeing the architecture and development of Service Cloud and OmniStudio implementations, ensuring they support critical operations.
Information Technology & Services
No H1B
Responsibilities
Lead the design, development, and maintenance of solutions within Salesforce Service Cloud and Automotive Cloud
Architect and deliver complex business processes using OmniStudio, guiding the team in developing reusable components
Establish and enforce best practices, coding standards, and documentation while mentoring developers
Collaborate with stakeholders to translate requirements into technical specifications, ensuring alignment across platforms
Qualification
Required
Applicants must be able to work directly for Artech on W2
Expert-level mastery of Salesforce Service Cloud (Case Management, Console, Entitlements, Knowledge)
Deep understanding of Salesforce platform core, including Apex, Visualforce, Lightning Web Components (LWC), and asynchronous processing
Strong architectural background in OmniStudio with proven ability to design complex user experiences and data integration layers
Extensive experience in designing enterprise-grade data models and managing secure API integrations (REST/SOAP) in a large-scale environment
Preferred
Experience in Automotive Cloud or Financial Services industry, specifically Captive Finance/Lending
Experience with Google Cloud Platform (GCP) native services or similar serverless technologies for integration
Salesforce certifications such as OmniStudio Developer/Consultant, System or Application Architect, Service Cloud Consultant
Benefits
Inclusive and diverse work environment
Opportunities for professional growth and development
Supportive and collaborative team culture
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase