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Vytalize Health · 1 week ago

Health Coach

United States

Full-time

Remote

Mid Level

3+ years exp

Vytalize Health is dedicated to empowering patients with complex medical needs to actively manage their health. The Health Coach will serve as a dedicated patient support person within an interdisciplinary clinical team, focusing on providing education, motivation, and guidance to help patients achieve their health goals.

Health CaremHealthProductivity ToolsWellness

Growth Opportunities

Responsibilities

Serve on interdisciplinary care team as patient health coach, in partnership with a clinical RN and Pharmacist

Actively engage in patient rounds

Experience with chronic condition coaching, specifically diabetes, heart disease, and COPD

Act as facilitator of change for assigned patients

Empower patients to set their own health and wellness goals (or support them as they strive to stick to a treatment plan from a healthcare practitioner) and offer support as they make progress

Support patients as they learn to recognize their own values, internal strengths and insights, and mobilize those assets to help them reach their goals

Offer support to develop self-management strategies to help patients make sustainable changes

Help patients understand their “why,” or their motivation for change

Empower patients to see themselves as experts on their own health and circumstances

Provide support and accountability for goal setting that is quantifiable

Using broad knowledge of health and wellness to help clients navigate through their health concerns

Documentation of services provided in accordance with program and compliance requirements

Serve as a liaison and partner to patient caregivers

Collaborate with healthcare providers as needed

Provide remote telephonic coaching services at a frequency based on risk, need, and program specific workflows

Collaborate with healthcare providers as needed

Provide remote telephonic coaching services at a frequency based on risk, need, and program specific workflows

Qualification

Chronic condition coachingHealthWellness coachingNational Board certificationEmpathyBehavior change understandingDigital technology proficiencyCommunication skillsEmotional intelligenceMindfulness skillsOrganizationProblem-solving skillsFlexibility

Required

Bachelor's degree in healthcare or related field preferred

Minimum of 3 years' experience in chronic condition clinical coaching (Frailty, Diabetes, CHF, COPD, etc.) or other relevant healthcare coaching experience

National Board for Health and Wellness Coaching (NBHWC) Certified or willing to be certified within 3 months of employment

A passion for health and wellness

Excellent listening, written, and verbal communication skills

Empathy and emotional intelligence

Ability to build strong, trusting relationships with patients

Deep understanding of positive psychology, behavior change, and motivation

Mindfulness skills, coaching presence, problem-solving skills

Demonstrate a positive attitude and respectful, professional customer service

Acknowledge patient's rights on confidentiality issues and follow HIPAA guidelines and regulations

Comfort in interacting as part of interdisciplinary team, confidence in speaking with physicians and medical staff regarding patient care needs

Comfortable with digital technology (including tools like Point of Care Tools, MS Office, Google, various EMRs, etc.) and able to troubleshoot technology issues

Ability to critically think, solve problems, and bring professionalism to all situations

Able to contribute to quality improvement and process improvement initiatives

Ability to be flexible and embrace change while remaining highly organized, and detail oriented