Arizona College of Nursing · 2 days ago
Financial Aid Officer (On-Site)
Melbourne, FL
Full-time
Onsite
Entry Level
1+ years expArizona College of Nursing is a rapidly growing nursing school that transforms people’s lives by preparing them for careers in nursing. The Financial Aid Officer is essential in supporting student success by delivering personalized financial aid guidance throughout the student lifecycle, from initial enrollment to graduation.
Higher Education
Responsibilities
Advise students and families on financial aid eligibility, application procedures, and available funding sources, including Title IV aid, institutional loans, scholarships, and agency assistance
Support students through FAFSA completion, verification, and award acceptance
Cleary explain loan terms, repayment obligations, and core financial literacy concepts to students and families, ensuring they understand the long-term impact of borrowing and budgeting
Provide guidance to help students resolve financial aid issues that may affect their ability to enroll or continue their education
Accurately package and process financial aid awards in full compliance with federal, state, and institutional regulations
Ensure student records are complete and up to date to facilitate timely and accurate disbursement of financial aid
Proactively identify and resolve inconsistencies in student accounts to maintain financial integrity
Stay informed on changes to financial aid laws, policies and best practices to ensure ongoing compliance and service excellence
Initiate timely communication with students regarding documentation requirements, award status updates and available funding opportunities
Regularly review student accounts to ensure financial aid is applied accurately and disbursed on schedule
Work closely with academic and student services teams to deliver a cohesive and supportive student experience from start to finish
Foster professional, positive relationships with students, colleagues, and external agencies to support service excellence
Partner with the Sr. FAO or Director of Financial Aid to enhance operational efficiency, improve student outcomes and achieve department goals
Maintain detailed records of all student interactions and ensure financial aid documentation is accurate, complete and compliant
Qualification
Required
High school diploma or equivalent
Minimum of 1 year of experience in financial aid, student services, customer service, or a related field
Strong customer service orientation with a genuine passion for helping others
Detail-focused with the ability to manage multiple priorities in a fast-paced environment
Excellent communication and counseling skills
Self-motivated and capable of working independently while thriving in a collaborative team environment
Must be eligible to enroll in the National Student Loan Data System (NSLDS)
Preferred
Associate or bachelor's degree in a relevant field
Prior experience in higher education or financial aid administration
Familiarity with Title IV regulations and institutional financial aid policies
An understanding of financial literacy principles and student loan repayment options
Company
Arizona College of Nursing
Arizona College of Nursing and Arizona College prepare students for in-demand careers to meet the community’s healthcare needs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michelle Eisenstat
Chief People Officer
Stacey Kunnari
Human Resources Business Partner
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