Internet Installation Technician jobs in United States
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Viaero Wireless · 3 months ago

Internet Installation Technician

Viaero Wireless is a company providing home internet products and phone services. They are seeking an Internet/Data Installation Technician to perform installations and customer support while ensuring excellent service and technical support for residential customers.

MobileTelecommunicationsWireless
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H1B Sponsor Likelynote

Responsibilities

Perform setup of Internet and/or phone services at customer premises, providing the best in customer service
Verify residential customer’s internet connection
Install external antennas and cabling, as needed
Perform troubleshooting for internet service issues
Coordinate with schedulers with regard to responding to Trouble Tickets (customer issues) in a timely manner
Coordinate with schedulers for appointments, and communicate with customers regarding arrival time
Maintain adequate supplies on service truck to complete required task efficiently
Update and program data devices, as required
Additional duties as required

Qualification

Customer service skillsNetworking setupElectronic cablingWindows-based systemsConstruction toolsVerbal communicationWritten communication

Required

Candidates must be at least 21 years old
have a High School diploma or equivalent
a valid driver's license
Able to work outside in various extreme weather conditions
Must have the ability to pass pre-employment checks, which include a criminal background check, motor vehicle record check, and substance screening, following federal law
Exceptional customer service skills
Strong verbal and written communication skills
Experience with Windows-based systems and PCs, including networking setup and testing
Understanding of electronic cabling and connections
Experience with construction and hand tools
Physically and mentally able to climb onto rooftops, and able to work in a safe manner from both rooftops and ladders
Able to travel to locations requiring an overnight stay
Flexibility to work weekends and other varied shifts, as assigned, and rotating on-call

Preferred

An Associate's or Vocational degree in a relevant field is desirable

Benefits

Health insurance benefits (Medical, Vision and Dental)
Short-term Disability
Life Insurance
Free phone/service
Tuition reimbursement
401(k) with company match
Daily travel per diem + paid lodging when traveling overnight
Vacation
Sick leave
Holiday pay

Company

Viaero Wireless

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Viaero Wireless is a Provider of Mobile Cell Phones, Smartphones, Tablets and Home Internet.

H1B Sponsorship

Viaero Wireless has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Wes Burnett
VP Technical Operations / CTO
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Company data provided by crunchbase