Emerald Healthcare · 1 week ago
Admissions and Marketing Director
Grand Island, NE
Full-time
Onsite
Mid LevelEmerald Healthcare is seeking an Admissions Coordinator responsible for managing the admissions process for their facility. This role combines administrative, communication, and interpersonal skills to ensure a positive experience for new residents and their families while also promoting the facility and building relationships with referral sources.
Hospital & Health Care
Responsibilities
Evaluates potential residents based on facility criteria, including medical, financial, and social needs. This involves pre-admission interviews and assessments
Collects and verifies all necessary information for admission, such as medical records, insurance details, financial information, and personal preferences
Collaborates with various departments within the facilities including nursing, social services, dietary, etc. to prepare for the new residents’ arrival and ensure a smooth transition
Per facility direction, if appropriate, Completes and manages all admission paperwork, including consent forms, agreements, and other required documentation
Maintains accurate and up-to-date resident records
Promotes the facility to potential residents and their families, conducting facility tours, and developing marketing materials
Build relationships with referral sources like hospitals and community organizations
Ensures all residents are treated with dignity and respect, and that their rights are protected throughout the admission process and during their stay
Assists with insurance verification, pre-certification, and understanding payment options
Intake inquiries, conducts initial assessments, schedule tours, completes necessary paperwork, and coordinates with nursing and other departments to prepare for new residents
Stays up to date on relevant regulations and ensures the facility adheres to all applicable laws and standards
Maintains clear and timely communication with residents, families, referral sources, and internal staff regarding the admission process
Prepares reports on admissions data, trends, and other relevant metrics
Establish and maintain positive relationships with potential residents, their families, and referral sources (e.g., hospitals, other healthcare facilities)
Ensure adherence to regulations from CMS (Centers for Medicare and Medicaid Services), state health departments, and other relevant agencies
Maintains confidentiality and privacy of all data, including resident, employee and operations data
Supports and participates in common teamwork
Use tactful, appropriate communication in sensitive and emotional situations
Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances
Qualification
Required
Prior experience in long-term care admissions, particularly in skilled nursing facilities, is essential
Understanding of Medicare and Medicaid processes, as well as relevant regulations and reimbursement procedures (Managed Care, Medicare, and HMOs) is crucial
A high degree of accuracy and attention to detail is required
Ability to work independently and collaboratively, handle stress, and maintain a professional demeanor
Demonstrate dependability, cooperation, and interest in the care of the elderly
Display leadership qualities, good communication skills, and a desire to continuously learn
Possess the ability to communicate effectively and deal tactfully with personnel, residents, families, visitors, government agencies, and the public
Preferred
A bachelor's degree in a related field (e.g., healthcare administration, social work, or psychology) is preferred, or an equivalent combination of education and experience may be considered
Proficiency with electronic health record systems, particularly Point Click Care, is desired
Benefits
Medical
Dental
Vision
401K
PTO Plan
Company
Emerald Healthcare
Emerald Healthcare is a third-party fiscal consulting company for an elite network of skilled nursing and assisted living facilities owned by its principals.
Founded in 2016
1001-5000 employeesFunding
Current Stage
Late StageLeadership Team
Brian Gopin
Chief Financial Officer
Mark Sroczynski, MSM, LNHA
Chief Operating Officer
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