Aubuchon Company · 5 days ago
Commercial Sales Account Advisor (Hybrid)
The Aubuchon Company is a 4th generation family company with 100+ retail locations, seeking an Account Advisor to support and accelerate commercial sales growth. This role involves managing leads, coordinating accounts, and ensuring smooth execution between customers and sales partners.
E-CommerceHardwareRetail
Responsibilities
Proactively engage professional customers through outbound phone, text, and email outreach (minimum 125 touches per week)
Identify, qualify, and pursue new B2B opportunities with contractors, property managers, facilities teams, and institutional buyers
Act as the central "quarterback" for commercial leads, coordinating follow-up across Store Leaders, store teams, Professional Coatings Representatives (PCRs), and Business Development Managers (BDMs)
Respond promptly to inbound inquiries with accurate quotes, pricing, product information, and order support
Build and manage repeatable quote sheets, pricing structures, and quote follow-up
Support professional account onboarding and maintenance, including tier placement, special pricing, trade credit, purchase orders, and issue resolution
Partner closely with retail store teams to uncover B2B opportunities and support consistent execution of commercial strategies
Troubleshoot inventory gaps, discontinued products, and sourcing challenges by coordinating with vendors, Store Leaders, and Product/Inventory teams
Maintain accurate documentation in HubSpot CRM and ERP systems, ensuring strong pipeline visibility and prioritization
Share customer feedback, competitive insights, and market trends to support strategic decisions
Collaborate cross-functionally with Marketing, Operations, Procurement, and Customer Service to deliver a seamless professional customer experience
Qualification
Required
High school diploma or GED
1–2 years of experience in sales, account coordination, customer service, or a related role
Proficiency with HubSpot CRM or similar CRM platforms
Strong communication skills with the ability to build trust and credibility
Excellent organization and follow-through in a fast-paced environment
Ability to work independently while collaborating with cross-functional teams
Preferred
B2B or professional sales experience
Experience working with contractors, property managers, facilities teams, or trade customers
Familiarity with hardware, paint, or facilities maintenance product lines
Prior experience in outbound sales, lead generation, or cold calling
Comfort supporting pricing discussions and coordinating across multiple stakeholders
Benefits
401(k) with Match Program – •Available Day 1 •
PTO Awards starting at 80 hours and increases with seniority
11 Paid Holidays
Company Car and Cell Phone Reimbursement
Company Credit Card/Gas Card
Medical, Vision, Dental Insurance
Company Funded – HSA/HRA Program
Short Term Disability
Company Paid Life Insurance
Wellness Program – •Earn $300 annually •
Team Member Assistance Program and Fund
Discounted Pet Health Insurance
Gym Reimbursement
Tuition Reimbursement Program
Training and Growth Opportunities
Team Member Discounts at all locations
Company Discount Program for Tickets, Electronics, Vacations, and more!
Company
Aubuchon Company
Your neighborhood hardware store with just what you need, at prices you can afford, and the help you would expect from a friend.
Funding
Current Stage
Late StageRecent News
The Patriot Ledger
2024-04-28
Vermont Business Magazine
2024-04-28
Company data provided by crunchbase