Johnson & Johnson · 1 day ago
Manager, Employee & Labor Relations (ERLR)
Johnson & Johnson is a leader in healthcare innovation, dedicated to building a world where complex diseases are treated and prevented. The Manager, Employee & Labor Relations (ERLR) serves as a trusted advisor, addressing employee grievances and ensuring compliance with company policies while leading employee relations initiatives.
Hospital & Health Care
Responsibilities
Timely completion and ownership of assigned employee relations cases, documenting investigation findings according to best practices
Interprets company policies and processes to ensure consistent application and alignment with company priorities
Addresses employee grievances and escalates critical or complex issues to management
Implements training on best practices in areas of performance management, discipline, and other employee relation matters
Maintains in-depth knowledge of legal requirements and regulations in order to reduce legal risks and ensure regulatory compliance
Provides guidance, risk assessment, and expertise to management to ensure fairness and compliance
Coaches and trains junior colleagues in techniques, processes, and responsibilities
Leads ERLR projects and work streams
Delivers ERLR data and insights to HR and business partners
Integrates Johnson & Johnson’s Credo and Leadership Imperatives into decision making
Understand the Key Performance Indicators and operational metrics that are critical to managing service delivery in order to achieve Service Level Agreements and meet customer service standards. Interpret and translate business metrics into insights
Make recommendations on continuous improvement opportunities to enhance provision of services by reviewing and providing feedback on operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution
Qualification
Required
A minimum of a bachelor's degree is required
A minimum of 6 years of progressive HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management
High results orientation and ability to motivate team to high levels of performance
Ability to work independently in a high-volume, fast-paced, and matrixed environment
Strong organizational and decision-making skills
Experience using HRIS and Service Center technologies
Strong understanding of HR Operations
Experienced in development and reporting of HR analytics to manage performance and drive data-based decisions for HR and the organization at scale
Company
Johnson & Johnson
At Johnson & Johnson, we believe health is everything.
H1B Sponsorship
Johnson & Johnson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (56)
2023 (58)
2022 (59)
2021 (44)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-07
2025-10-07
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