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Moraine Park Technical College · 9 hours ago

Audio Video Technician

West Bend, WI

Full-time

Onsite

Entry Level

$26.95/hr - $31.25/hr

1+ years exp

Moraine Park Technical College is dedicated to influencing the future of higher education and is seeking a full-time Audio Video Technician for the West Bend Campus. The role involves the administration, design, engineering, programming, troubleshooting, and support of all College classroom and event audio/video systems, ensuring reliable operation and user support for faculty and staff.

Continuing EducationCorporate TrainingEducationHigher EducationPersonal DevelopmentSkill AssessmentSTEM EducationVocational Education

Work & Life Balance

Responsibilities

Design and engineer AV systems for new or renovated instructional and event spaces. Collaborate with Faculty and staff to assess AV needs and recommend annual upgrades. Lead the engineering, procurement, and installation of approved AV solutions

Administer AV endpoints including monitoring, software and firmware updates, and troubleshooting. Maintain overall system health and ensure optimal performance of AV infrastructure

Assist faculty, staff, and external groups with Classroom and Event AV Systems. Provide advanced support for AV -related issues. Ensure reliable AV setup and support for college events

Develop and maintain code for AV control systems. Program new systems and modify existing systems to meet evolving instructional and event needs

Conduct orientation and training for employees on video conferencing, collaboration technologies, and college audio/video systems

Provide support to the college’s desktop computing environment as needed

Qualification

Audio/Video SystemsVideo Conferencing TechnologiesTroubleshooting SkillsMicrosoft Office 365AV Control Systems ProgrammingDiversity AwarenessCommunication SkillsOrganizational SkillsTeam Collaboration

Required

Associate degree in Information Technology, a related field, or equivalent combination of education and experience in an AV-related field

One year of experience to include any of the following: video conferencing/collaboration technologies, audio/video, and presentation systems

Strong working knowledge of video conference, audio, video, and event presentation systems

Strong troubleshooting skills, complex problem solving, and ability to work under pressure

Knowledge of general and AV software applications, including Microsoft Office 365, with emphasis on Microsoft Teams, Microsoft Teams Rooms, QSYS Designer, and Extron PCS

Excellent written and verbal communication skills to communicate clearly and effectively with end users, colleagues, and management

Strong organizational and time management skills, including the ability to prioritize special projects with routine assignments

Ability to establish and maintain effective working relationships with internal and external customers

Ability to collaborate and work effectively as part of a team

Demonstrated ability to work effectively with diverse populations by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity

Ability to climb ladders

Ability to lift up to 50 pounds

Ability to operate a variety of hand tools

Must possess a valid driver's license

Ability to travel to College and external partner locations