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GEORGIA CHAPTER-AMERICAN ACADEMY OF PEDIATRICS · 17 hours ago

Front Desk Staff

Atlanta, GA

Full-time

Onsite

New Grad, Entry Level

Norwood Pediatrics is a pediatric practice serving the East Point area of Atlanta and surrounding communities. They are seeking a Front Desk Staff member to manage appointment scheduling, patient communications, and insurance validation while ensuring compliance with confidentiality standards.

Child CareEducationHealth CareNon Profit

Hiring Manager

E. Dorsey Norwood, MD

Responsibilities

Scheduling appointments

Checking appointments in and out

Answering phones

Portal messages and emails

Validating insurances

Submitting referrals

General care coordination

Maintaining patient confidentiality in compliance with regulatory standards

Qualification

Front Desk experienceMedical Records managementMedical office softwarePediatric care experienceSpanish proficiencyCommunication skillsTeamwork

Required

Experience in Front Desk tasks, including managing communications, collecting payments, scheduling and managing appointments, validating insurance, submitting referrals, demonstrating best practices with customer service throughout

Strong communication skills and professional demeanor

Familiarity with Medical Records management, including accurate record-keeping and adherence to privacy regulations

Ability to work well in a team-oriented environment and communicate effectively with patients and medical staff

Basic computer skills and familiarity with medical office software (Office Practicum EMR experience is a plus)