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Eyeglass World · 18 hours ago

General Manager - Optical

Lake Worth, FL

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Eyeglass World is a leading retailer in the optical industry, known for its commitment to fashion, value, and quality eye care. As a General Manager, you will oversee store operations, inspire your team, and ensure outstanding customer experiences while driving the store's performance.

Retail

Responsibilities

Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies

Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities

Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish

Partner with the Doctor to ensure every patient receives the highest level of care

Conduct store audits and uphold quality, merchandising, and service standards

Maintain open communication with the District Manager and provide accurate reporting

Ensure the store and facility meet all corporate and safety standards

Execute marketing, merchandising, and promotional initiatives according to brand standards

Manage budgets, supplies, and inventory to meet financial goals

Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic

Lead by example — coaching your team toward sales and service excellence

Provide clear, timely feedback and performance evaluations, while addressing issues proactively

Ensure compliance with company policies and maintain accurate associate files and records

Qualification

Optical licenseRetail experienceOptical industry knowledgeCustomer serviceLeadership skillsCommunication skillsOrganizational skillsProblem-solving skills