Jobs via Dice ยท 18 hours ago
IT Engineer
Chicago, IL
Full-time
Onsite
New Grad, Entry LevelDice is the leading career destination for tech experts, and they are seeking an IT Engineer to join their client, MMD Services, Inc. This role focuses on providing first-line support to users, ensuring exceptional experiences, while managing technical issues and collaborating with teams to maintain operations.
Computer Software
Responsibilities
Responsible for identifying, diagnosing, and resolving technical issues, while managing and monitoring incident response, change management, and recovery procedures
Collaborate closely with global and local teams, other infrastructure groups, and IT business partners to maintain seamless operations
Manage relationships with external vendors and coordinate technical support when needed
Deploy, manage, and document a wide range of systems, applications, and devices, using ServiceNow (or similar) for reporting and ticket tracking
Maintain flexibility to adjust work hours as needed and adapt quickly to evolving business priorities
Qualification
Required
Bachelor s degree in Computer Science or related field preferred (or equivalent experience)
Hands-on experience in technical support, vendor coordination, or field technician roles
Strong understanding of systems, network, and infrastructure operations
Experience troubleshooting issues related to network, storage, and databases
Familiarity with scripting and automation (Bash, Python, Shell)
Excellent communication, analytical, and problem-solving skills with meticulous documentation habits
Ability to work independently and collaboratively in a fast-paced environment
Must be able to pass standard background checks
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase