Ellie Mental Health · 9 hours ago
Front Office Billing Assistant
Rockwall, TX
Full-time
Onsite
Entry Level
1+ years expEllie Mental Health is dedicated to providing top-notch mental health services and is seeking a Front Office Billing Assistant. This role involves managing patient billing inquiries, processing insurance claims, and maintaining accurate patient records to ensure compliance with healthcare regulations.
Child CareClinical TrialsHealth CareMental HealthTherapeutics
Responsibilities
Manage patient billing inquiries and resolve discrepancies promptly
Process insurance claims and verify patient eligibility efficiently
Maintain accurate patient records and billing documentation
Assist in the preparation of financial reports and audits
Coordinate with clinical staff to ensure timely billing and collections
Provide excellent customer service to patients and insurance representatives
Stay updated on insurance policies and billing regulations
Support front office operations as needed to enhance patient experience
Prepare and submit insurance claims (electronic and paper) accurately and in a timely manner
Verify insurance eligibility and benefits for patients
Review and correct claim errors or rejections (follow up with insurance carriers)
Assist with posting payments (insurance and patient payments) into the billing system
Communicate with insurance companies and patients to resolve billing inquiries or disputes
Maintain accurate and up-to-date patient account records
Assist in preparing monthly billing reports and summaries
Support the billing team with general administrative tasks including filing, scanning, and data entry
Ensure compliance with HIPAA and all billing regulations
Qualification
Required
High school diploma or equivalent; associate degree in accounting or related field preferred
1-2 years of experience in medical billing or front office administration
Strong knowledge of insurance processes and billing software
Excellent communication skills and a customer-focused attitude
Detail-oriented with strong organizational skills
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite and electronic health records (EHR)
Compassionate demeanor with a passion for mental health care
High School Diploma or GED required; post-secondary education in medical billing or healthcare administration is a plus
Minimum of 1 year of experience in a medical office, preferably in billing or administrative support
Familiarity with ICD-10, CPT, and HCPCS coding
Working knowledge of medical billing software and electronic health record (EHR) systems
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Ability to work independently and as part of a team
Preferred
Certification in Medical Billing and Coding (e.g., AAPC or AHIMA)
Experience with [Insert specific software, e.g., Epic, Kareo, or Athenahealth]
Bilingual abilities a plus (especially Spanish, Mandarin, etc.)
Company
Ellie Mental Health
Ellie Mental Health provides mental health care for couples counseling, child.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Princeton Equity Group
2022-05-03Private Equity
Leadership Team
Edward Copain
Chief Executive Officer - Louisiana / Gulf Coast
Erin Pash
Chief Executive Officer
Recent News
Behavioral Health Business
2026-01-03
Behavioral Health Business
2025-12-25
Behavioral Health Business
2025-11-14
Company data provided by crunchbase