U.S. Metals, Inc. ยท 4 hours ago
Inside Sales Representative
Waggaman, LA
Full-time
Onsite
Senior Level
5+ years expMetals USA is seeking an Inside Sales Representative for their Waggaman, LA facility. The role involves direct selling to established customers and developing sales prospects, with a focus on growing profitable sales and maintaining customer relationships within the assigned territory.
Manufacturing
Responsibilities
Maintains key customers to ensure a continued base of profitable industrial business
Maintains and expands the database of prospects of the organization
Identifies the target lead decision makers in order to initiate sales process
Provides profitable transactional business through solicitation, quoting, email or other tools to grow the business
Estimates, quotes effectively customer projects
Converts opportunities into invoiced sales
Exceeds assigned sales goals for all competitive product lines
Meets and exceeds assigned sales goals while using market-driven leads
Executes sales cancellations or changes in the sales orders and communicates the changes with the affected internal departments
Plans and executes the sales plan in the defined territory
Acts proactively to create opportunities for new business
Maintains a current understanding of industry trends and technical developments that influence target accounts
Monitors, analyzes and communicates sales data to contribute to production service schedule
Responds to customer information requests; collaborates with cross-functional departments to ensure a timely and accurate response
Interacts with Outside Sales, Quality Assurance and Purchasing on a daily basis
Articulates the benefits of products to prospective customers relative to the customer's needs persuasively via the telephone
Learns and master's the company's products and operational procedures
Represents Metals USA in a positive and professional manner
Knows the competition and market
Provides exemplary customer service without compromise
Executes outbound and inbound account management; coordinates with customer service for status of orders and expedites orders
Resolves customer service issues as needed
Makes outbound follow-up calls to existing customers via telephone and email to cross-sell and up-sell
Emphasizes products, service, features and benefits, quotes price and discusses credit terms
Ensures the delivery requirement to customers is met
Forges relationships with Outside Sales Representatives, Production Managers and Support staff to ensure quality customer service and customer satisfaction
Cooperates with Outside Sales Representative to determine strategic approaches for sales
Participates in professional and skill training
Regular and predictable attendance is required for the duties of the Inside Sales Representative
Qualification
Required
Bachelor's Degree in Business Administration, Marketing, Construction Management or related field
Five (5) or more years of industrial steel fabrication, structural steel sales and/or industrial sales
Ability to communicate oral & written effectively with both internal & external customers
Ability to multi-task with effective results
Excellent problem solving, time management and organizational skills required
Must have a professional demeanor and an ability to communicate effectively with all departments to foster a success-oriented, deadline driven organization
Ability to learn new skills and technology as it pertains to business and fabrication needs
Ability to demonstrate professionalism & diplomacy to include telephone etiquette
Good analytical & organizational skills, able to make sound decisions utilizing the data on hand
Computer Literacy; Microsoft Office Products and ERP
Must have demonstrated entrepreneurial acumen with a competitive edge to ensure sales success and customer satisfaction
Candidate must be able to pass a drug screen
Preferred
Experience in calculating proportions, circumference and volume required; prior experience with blue-print and cad drawings preferred
Experience in selling in the industrial market, B2B selling, fabrication experience a plus
Benefits
Competitive starting salary
Benefits
Upward mobility professional growth
Company
U.S. Metals, Inc.
U.S.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Scott
President | CEO
Company data provided by crunchbase