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Capgemini · 1 day ago

Salesforce Project Manager

Chicago, IL

Full-time

Onsite

Mid Level

Capgemini is an AI-powered global business and technology transformation partner, and they are seeking a Salesforce Project Manager to oversee project engagements and ensure high-quality results. The role involves managing project resources, stakeholder communication, and delivering Salesforce projects efficiently within defined objectives and constraints.

ConsultingInformation TechnologyInsurTechIT ManagementSoftware

H1B Sponsor Likely

Responsibilities

Act as the primary client liaison throughout the engagement lifecycle, ensuring alignment with business objectives and technical requirements

Lead cross-functional teams to successfully deliver Salesforce and telecommunications projects on time, within scope, and with exceptional quality

Provide end-to-end status reporting for the CPQ IT program, including Sales Cloud to NetCracker CPQ integration via MuleSoft, QA, product migration, infrastructure, and release management

Develop a deep understanding of the Telco product onboarding process and its associated complexities

Demonstrate strong presentation and communication skills to effectively engage stakeholders

Operate in a dynamic environment, managing and supporting multiple workstreams simultaneously

Define project scope, objectives, and deliverables in collaboration with stakeholders, ensuring adherence to contractual commitments

Oversee full-lifecycle implementations aligned with OSS/BSS functional blocks and telecommunications delivery frameworks

Build and maintain strong client relationships to identify growth opportunities and support pre-sales initiatives

Optimize sales processes and analyze stakeholder/user experiences to inform transformation strategies across processes, organizational structures, and tools

Monitor project progress, proactively manage risks and issues, and conduct regular status meetings with clear, transparent communication

Drive continuous improvement and innovation to enhance engagement delivery and client satisfaction

Qualification

SalesforceTelecommunicationsProject ManagementMuleSoftStakeholder ManagementRisk ManagementContinuous ImprovementCommunication Skills

Required

4 days a week in office and local to St.Louis-MO