JLL · 19 hours ago
Senior Facilities Manager
Round Rock, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expJLL is a leading professional services firm specializing in real estate and investment management. The Senior Facilities Manager is responsible for the strategic and day-to-day leadership of soft services delivery across a large corporate campus, ensuring efficient service aligned with client goals and enhancing the employee experience.
CommercialReal Estate
Responsibilities
Act as the primary liaison with the client for all soft services programs
Align services with evolving workplace needs and business objectives
Provide accurate, timely reporting on performance, cost, and service outcomes
Lead delivery of janitorial, landscaping, workplace experience, and additional service programs (e.g., moves, events support, space readiness)
Establish and enforce consistent service standards across a large-scale, multi-building environment
Implement quality assurance processes and drive continuous improvement
Anticipate operational needs, identify service gaps, and coordinate corrective actions
Develop and manage soft services budgets; monitor spend, forecast, and provide variance analysis
Deliver cost savings and efficiencies while maintaining quality and reliability
Oversee contract compliance, vendor invoicing, and procurement in alignment with JLL and client standards
Leverage CMMS and reporting tools for performance tracking and trend analysis
Lead and mentor a team of workplace experience professionals and coordinators
Manage vendor relationships for janitorial, landscaping, and other soft services, ensuring SLA and KPI compliance
Foster a 'one team' culture across JLL, the client, and vendor partners
Ensure resiliency through succession planning, workforce development, and cross-training
Maintain strong partnerships with JLL Engineering to align on building operations, planned maintenance, and incident response
Collaborate with PDS (Project Delivery Services) to coordinate projects, space changes, and campus improvements
Provide input on operational impacts and employee experience considerations to Engineering and PDS initiatives
Partner with the client to advance sustainability goals such as recycling, waste diversion, and environmentally responsible practices
Support workplace engagement initiatives to create a clean, functional, and welcoming environment
Introduce innovations in process and technology that improve service delivery, efficiency, and employee satisfaction
Qualification
Required
High School Diploma or equivalent
Bachelor's degree in Facility Management, Business Administration, Finance, Project Management, Engineering, OR 10+ years of Facilities Management experience
Minimum of (8)+ years of proven 3rd party provider facilities or workplace management experience with emphasis on soft services
Five (5)+ years of proven people management/supervisory work experience leading an Integrated Facilities Management team
Demonstrated experience managing large, multi-building or campus environments (2M+ sq. ft. preferred)
Strong vendor management experience, particularly in janitorial, landscaping, and workplace experience
Proven ability to manage multimillion-dollar budgets with measurable cost savings
Strong collaboration background working with Engineering and PDS teams
Excellent interpersonal and communication skills with ability to partner directly with the client and employees at all levels
Preferred
Proficiency with computerized maintenance management systems (CMMS) such as Corrigo
Military experience is a plus
Benefits
Company provided laptop
Cell phone
Annual 20% salary bonus
Flexible Time Off (FTO)
Travel reimbursement
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase