The Exchange · 18 hours ago
Inside Sales and Customer Service Representative
Spokane, WA
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $65K/yrThe Exchange is the largest local classified network in print and online in the Pacific Northwest, and they are seeking a skilled Inside Sales/Customer Service Professional to join their team. The role involves providing customer service, generating leads, and selling advertising across multiple platforms.
E-CommerceGovernmentInternetRestaurantsRetailShopping
Responsibilities
Customer service duties (answering phones, responding to emails, booking ads, resolving customer issues, & taking payments)
Solicit & service commercial classified picture & line accounts by telephone, email, text etc. (such as Realtors or the Services industry, etc.)
Generate leads from new sources, & contact for advertising
Prepare professional proposals & sales campaigns promptly
Create advertising plans for seasonal customers
Sell advertising into all 4 editions of The Exchange
Help the front office staff with incoming calls & walk-in customers
Track weekly sales and continue to maintain and increase revenues
Qualification
Required
Customer service duties (answering phones, responding to emails, booking ads, resolving customer issues, & taking payments)
Solicit & service commercial classified picture & line accounts by telephone, email, text etc. (such as Realtors or the Services industry, etc.)
Generate leads from new sources, & contact for advertising
Prepare professional proposals & sales campaigns promptly
Create advertising plans for seasonal customers
Sell advertising into all 4 editions of The Exchange
Help the front office staff with incoming calls & walk-in customers
Track weekly sales and continue to maintain and increase revenues
Excellent written and verbal communication skills
Understanding of sales process and dynamics
Adaptability to an ever changing environment & be able to multi-task
Preferred
College degree in business or related field preferred
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
The Exchange
For more than 115 years, the Exchange's mission has been to support the men and women of the armed forces during military operations
Founded in 1895
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$940M2012-04-02Debt Financing· $200M
2009-11-05Debt Financing· $90M
2009-07-16Debt Financing· $650M
Leadership Team
Mickey Bradford
Chief Technology Officer
Mike Howard
COO
Recent News
2025-07-22
Company data provided by crunchbase