Driscoll Children's Hospital · 18 hours ago
Care Coordination Tech
Corpus Christi, TX
Full-time
Onsite
New Grad, Entry LevelDriscoll Children's Hospital is a compassionate and innovative healthcare provider seeking a Care Coordination Tech to support various departments. This role involves providing technical and clerical support, assisting patients and families with resources, and coordinating discharge processes to ensure smooth transitions for patients.
Child CareChildrenHealth CareMedical
Responsibilities
Coordinates completion of and transmits information to post-acute provider i.e., home care, nursing home, other discharge/transfer destinations and services as directed through the hospital software system or other processes identified
Assists Case Manager RN and Social Worker with transactional support (faxing, follow up calls, etc.) to arrange for discharge of patients with licensed healthcare oversight:
Durable medical equipment (DME)
Home Health, Palliative Care, Hospice
Transportation, meals and lodging
Authorizations
Contacts agencies regarding bed availability and accessibility
Develops strong working relationships with various community agencies to promote timely patient discharge and positive financial outcomes
Facilitates the ordering of Durable Medical Equipment as directed by the Case Manager Nurse /Social Worker
Observes all compliance requirements under CMS guidelines and IMPACT Act requirements, related to Patient Choice and documentation
Support Case Managers and Social Workers with any delegated tasks
Communicate with patient/caregivers as needed/directed and escalate any concerns to the CM/SW immediately
Proactively assist in obtaining medical authorizations for facility placement in conjunction with the facility
Ability to work independently and as part of a team
Assist in collection of structured clinical data and input of various types of information into the complex Medical Management System
Must be able to manage multiple tasks in a busy medical office environment
Must be able to effectively communicate and work with patients, family and physicians
Demonstrates excellent organizational skills
Maintains utmost level of confidentiality at all times
Qualification
Required
Ability to understand complex situations and interpersonal dynamics to effectively handle escalated customer and co-worker needs
Requires a well-organized individual with an excellent capacity for effective time management
Demonstrates ability to establish and maintain effective working relationships with the provider office staff and peers
Demonstrates ability to operate personal computer programs
Basic Microsoft Office skills
Excellent communication skills
Ability to work independently and as part of a team
Must be able to manage multiple tasks in a busy medical office environment
Must be able to effectively communicate and work with patients, family and physicians
Demonstrates excellent organizational skills
Maintains utmost level of confidentiality at all times
High school diploma and/or related experience; College preferred
Basic Microsoft Office skills required
Preferred
Medical terminology preferred
Prior medical office or hospital experience preferred
Experience or knowledge of Social Security Administration SSI/SSDI programs
Medical Terminology preferred
Prior medical office or hospital experience preferred
Experience with Texas Health and Human Services Commission (HHSC) or the Department of Aging and Disability Services (DADS) a plus
Company
Driscoll Children's Hospital
We provide the absolute best pediatric care in South Texas, where care and community come together. Together, we heal.
Founded in 1953
1001-5000 employees
H1B Sponsorship
Driscoll Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (12)
2023 (6)
2022 (4)
2021 (10)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$0.53MKey Investors
Toyota Motor
2024-09-26Grant· $0.53M
Leadership Team
Mary Peterson
Executive Vice President and COO
Recent News
GlobeNewswire News Room
2025-07-10
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2025-03-06
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