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Puckett Machinery Company · 3 weeks ago

Service Technician-Used Equipment - PR-Jackson

Richland, MS

Full-time

Onsite

Entry, Mid Level

2+ years exp

Puckett Machinery Company is the Caterpillar® heavy equipment, rental services, and power systems dealer for central and southern Mississippi. The Service Technician-Used Equipment is responsible for preparing rental fleet machines and trade-in units for resale by inspecting, diagnosing, and performing necessary repairs to ensure each machine meets quality standards.

CommercialIndustrialMechanical EngineeringRentalSales

Responsibilities

Inspect, disassemble, repair, and reassemble components including powertrain, hydraulic, electrical AC/DC, gasoline/diesel systems, and engines (2- and 4-stroke) to prepare used machines for resale in accordance with quality and safety standards

Identify mechanical, hydraulic, electrical, and cosmetic issues through systematic troubleshooting to determine required reconditioning work

Clean, repair, recondition, and detail equipment returned from the rental fleet or accepted on trade-in to meet Puckett CAT’s used-equipment standards

Test, measure, and adjust machine systems and components to ensure proper operation prior to final inspection and resale

Evaluate component and part reusability based on manufacturer guidelines and used-equipment criteria; recommend replacement when required

Learn to self-diagnose repairs and reconditioning needs based on budgetary guidelines and expected resale value

Coordinate parts orders with the supervisor to support timely reconditioning and preparation of units for sale

Perform CAT Certified Used inspections and function tests to ensure machines are fully retail-ready before they are listed for resale

Prepare accurate, complete service documentation for all inspections, repairs, and reconditioning work using prescribed forms and procedures

Communicate regularly with the supervisor regarding job status, significant findings, and any issues that may affect resale timelines or machine readiness

Perform occasional on-site inspections or minor repairs on equipment located at customer sites or remote yards when requested

Maintain a professional appearance and represent Puckett CAT appropriately when interacting with internal teams or customers

Stay current with evolving technologies, tooling, and Caterpillar product updates to ensure high-quality reconditioning performance

Perform other related duties as assigned

Qualification

Diesel engine repairHeavy equipment diagnosticsMechanical systems knowledgeElectrical systems knowledgeHydraulic systems knowledgeProficient in mechanical testingBasic welding skillsCustomer service skillsComputer skillsProblem-solving skills

Required

High school diploma or GED equivalent required

Minimum 2 to 3 years previous hands-on work experience as a diesel technician repairing Caterpillar or competitor heavy equipment or applicable diagnostic and troubleshooting experience as a technician in an automotive or truck engine repair shop

Ability to read and comprehend moderately difficult computer-based schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications

Solid mechanical systems knowledge of diesel engines/engine failures, electrical and hydraulic systems

Proficient in the use of mechanical test equipment

Basic welding/torch cutting skills

Ability to safely use material handling equipment and tooling and wear company required PPE (protective eyewear, gloves, harnesses, footwear) during a shift assignment that could last between 8 and 12 hours

Must have and maintain a driving record (MVR) which adheres to the company's motor vehicle policy standards

Excellent customer service and interpersonal communication skills

Good problem-solving skills, detail oriented, and ability to work with a high level of accuracy

Good computer skills using related information system applications

Ability to perform duties with a sense of urgency, exceeding customer expectations

Ability to work independently in a dynamic fast paced service environment

Ability to work standard five-day work schedule, including daily overtime, and occasional weekend hours as necessary

Possess a complete set of basic mechanic hand tools, including drives, sockets, and wrenches

Preferred

Diesel engine, construction equipment and/or truck engine training and certifications through accredited technical schools or relevant military experience preferred