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Portland State University, College of Urban and Public Affairs · 3 days ago

Director of Ticket Sales and Service

Portland, OR

Full-time

Onsite

Lead/Staff, Director/Executive

$49K/yr - $52K/yr

1+ years exp

Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. The Director of Ticket Sales and Service will provide leadership and strategic direction for the ticket sales and service unit within Athletics, developing and executing sales strategies to drive revenue and ensuring elite customer service for season ticket members and guests.

Higher Education

Responsibilities

Provide leadership and strategic direction for the ticket sales and service unit within Athletics

Develop and execute results-driven sales strategies to drive revenue

Provide elite customer service for season ticket members and guests

Manage ticket operations in collaboration with Portland State University Box Office leadership for all ticketed sports

Qualification

Ticket sales experienceTicketing software proficiencySales strategy developmentCustomer service skillsLeadership experienceOrganizational skillsInterpersonal skillsCommunication skills

Required

Bachelor's degree from an accredited college or university in business, marketing, sport management, finance, accounting, or other related field

One to two years of experience in ticket sales and operations within a sports environment

Experience utilizing ticketing software and database programs such as Ticketmaster, University Tickets, Paciolian or another related program

Proven experience developing sales strategies to drive season ticket, group and single game sales increasing revenue

The ability to manage several tasks or projects simultaneously

Strong organizational and interpersonal skills

A track record in building quality relationships and provided elite customer service

Experience managing and leading a sales team

Preferred

Master's degree from an accredited college or university in business, marketing, sports management, finance, accounting or other related field

Experience working in a NCAA Division 1 athletic ticket office or professional sports organization

Evidence of strong communication skills, including the ability to clearly convey thoughts, ideas and plans to PSU Coaches, Administrators and other staff members