Doyle Security Systems, Inc. · 3 months ago
Security & Fire Alarm Systems Technician
Doyle Security Systems, Inc. is a family-owned company that has been in operation for over 100 years, recognized as a Great Place to Work®. The Fire & Security Alarm Installation Technician will be responsible for installing and configuring security systems, troubleshooting issues, conducting inspections, and providing exceptional customer service.
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Responsibilities
Install and configure electronic security, fire, access control, CCTV, intrusion, and network-based intercom systems
Service and troubleshoot systems to resolve performance issues
Conduct routine inspections and preventive maintenance
Educate customers on system functionality, features, and service needs
Provide exceptional customer care by answering questions, addressing concerns, and offering helpful solutions
Maintain accurate documentation of all work performed
Uphold high standards of safety, workmanship, and customer care
Qualification
Required
3+ years of experience in the alarm industry preferred
Valid driver's license with good driving record
Proficiency with low voltage install, maintenance, and repair of CCTV, intrusion, fire, access control, and intercom systems
Strong problem-solving skills and mechanical aptitude
Excellent communication and customer service skills
Ability to work independently and as part of a team
Willingness to work occasional nights/weekends and travel within the Syracuse region
Ability to drive a company vehicle
Comfortable working in various environments
Adherence to all safety protocols
Detail-oriented, organized, and ethical
Commitment to Doyle's values and customer-first mission
Preferred
OSHA 10 and/or NICET certification a plus
Benefits
Company vehicle and gas card
Paid training, including support for obtaining industry-recognized certifications
Bonus pay
Medical, Dental, & Vision Insurance
Health Savings Account (HSA) & Flexible Spending Account (FSA) options
Paid time off & company holidays
Parental leave
401(k) with match
Life insurance
Tuition reimbursement
Employee discount & referral bonus
Recognition & advancement opportunities
Cell phone reimbursement
Employee assistance program
Company
Doyle Security Systems, Inc.
Doyle Security Systems is a leading provider of integrated security management products and services and has been for more than 100 years.
Funding
Current Stage
Growth StageRecent News
Rochester Business Journal
2025-03-15
Seattle TechFlash
2023-05-16
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