AuditBoard · 11 hours ago
Technical Writer (Temp) - Remote
United States
Full-time
Remote
Senior Level
5+ years expAuditBoard is a leading audit, risk, ESG, and InfoSec platform that is experiencing rapid growth. They are seeking a Technical Writer to enhance documentation for their Customer Advisory Services team, playing a crucial role in developing user-friendly content that improves customer satisfaction and product adoption.
Cloud Data ServicesComplianceCustomer ServiceInformation TechnologySaaS
Responsibilities
Work closely to collaborate with subject matter experts and stakeholders to develop, write, and maintain high-quality Help Center content, including user guides, troubleshooting articles, how-to tutorials, and FAQs
Learn complex concepts, and communicate the information in a way that is engaging and easily understood for a variety of audiences, including end users, developers, and system administrators
Organize and structure Help Center content to ensure it is easily navigable and searchable, enhancing the overall user experience
Ensure all documentation aligns with the company’s brand voice and tone, maintaining consistency across all customer-facing materials
Manage multiple documentation projects simultaneously, ensuring timely delivery and adherence to deadlines
Qualification
Required
5+ years of technical writing experience in a SaaS environment
Self-starter with the ability to understand and then execute independently, while navigating ambiguity confidently to make informed decisions with limited information
Strong written and verbal communications and experience working with content in multiple mediums
Strong experience owning an end-to-end documentation creation process
Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
Ability to manage stakeholder expectations against competing priorities and timelines
A positive attitude and collaborative team mate willing to jump in and tackle new challenges
Preferred
Experience creating infographics to more clearly communicate workflow processes and abstract topics
Experience working with Zendesk
Benefits
Live your best life (LYBL)! $200/mo for anything that enhances your life
Comprehensive employee health coverage (all locations)
401K with match (US) or pension with match (UK)
Competitive compensation & bonus program
Flexible Vacation (US exempt & CA) or 25 days (UK)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers!
Company
AuditBoard
AuditBoard develops a cloud-based audit automation platform that specializes in transforming economic governance within business sectors.
501-1000 employees
H1B Sponsorship
AuditBoard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$43.61MKey Investors
Battery Ventures
2024-05-23Acquired
2018-08-15Series B· $40M
2017-04-11Series A· $3.61M
Leadership Team
Raul Villar Jr.
Chief Executive Officer of AuditBoard
Jay Lee
Co-Founder, Co-Chair of the Board & Sr Advisor
Recent News
2025-11-19
2025-11-19
Company data provided by crunchbase