America First Credit Union · 23 hours ago
Legal Clerk
America First Credit Union is seeking a Legal Clerk to provide clerical and processing support for Loss Mitigation functions. The role involves maintaining records, processing payments, and assisting members with inquiries while ensuring effective communication and coordination within the team.
FinanceFinancial ServicesNon Profit
Responsibilities
Assumes responsibility for the effective and timely performance of Loss Mitigation processing functions
Maintains “Member File BKR (bankruptcy) Dashboard and Electronic BKR Mail Inbox. Locate/Research, code and notate accounts. Distribute all BKR notices. Cancel Bill Pays, all limits and overdraft service’s
Code accounts when notified by Recovery that Bonneville has received BKR info and we have not
Update Chex Systems when a written off checking has been paid in full
Accept or deny incoming direct deposit’s on coded accounts. Transfer those funds to appropriate loan or write off
Performs related typing, document preparation: QC outgoing letters, send out pre-lit notices, certified letters, Adverse Action Letters and correspondence
Completes assigned records and reports. Documents all processing functions. Follows-up to ensure that all necessary items are available for Loss Mitigation functions
Screens or directs visitors and telephone calls
Assists members with questions and helps resolve problems with member accounts
Separates and mails, purple tracking bags and outgoing letters twice daily
Retrieve’s documentation from the vault as requested
Assumes responsibility for establishing and maintaining effective, professional business relations with members
Resolves or properly refers member questions
Properly informs members of Credit Union policies and practices
Maintains and projects the Credit Union's professional reputation
Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management
Assists and supports personnel as needed
Keeps supervisor informed of activities and significant problems
Attends and participates in meetings as required
Assumes responsibility for related duties as required or assigned
Performs additional clerical support functions as needed
Keeps work area clean, secure and well-maintained
Assumes responsibility for the effective performance of all assigned secretarial and clerical functions
Process Credit Disputes/E-Oscar Disputes
Performs processing functions as assigned. Receives and processes all incoming garnishments and IRS levies
Processes collection documents for imaging
Monitors and orders all Department supplies
Prepares documentation on loans extended or refinanced and sends to the Records Department
Qualification
Required
High school graduate or equivalent
Familiarity with collection procedures and requirements
Understanding of related computer applications
Basic understanding of court related procedure
Understanding of Collection processes and compliance
Previous accounting and balancing skills helpful
Prior office experience very helpful, especially in financial settings
Well organized and attentive to detail
Ability to work well independently
Professional attitude and appearance
Excellent communication and public relations skills
Excellent oral and written communication skills
Willingness to cooperate with and assist others
Ability to operate related computer applications, and other business equipment including calculator, copy machine, printer, telephone, fax
Preferred
Additional general office training preferred
Company
America First Credit Union
America First Credit Union offers the finest financial products and services.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-30
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