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Vivrelle · 2 days ago

Associate, Showroom

New York

Full-time

Onsite

New Grad, Entry Level

$52K/yr - $55K/yr

0+ years exp

Vivrelle is seeking a friendly, detail-oriented, and customer-focused Showroom Associate to support our luxury member experience. In this role, you will serve as a key point of contact for members during their showroom visits, ensuring they receive exceptional service in a premium and welcoming environment.

E-CommerceFashionJewelrySubscription Service

Responsibilities

Greet and assist members during showroom appointments, providing a friendly and premium in-person experience

Maintain showroom organization and cleanliness to create an inviting and luxury environment

Prepare beverages and amenities for members to ensure a comfortable visit

Conduct regular product and showroom checks to ensure items are properly displayed and in excellent condition

Assist with processing member orders, swaps, and returns accurately and efficiently

Support product cleaning and basic quality control checks before items are handed to members

Communicate with members via email and/or messaging platforms to provide order updates, appointment confirmations, and basic support

Assist with preparing for virtual and in-person appointments, ensuring products are staged and ready

Provide basic product and brand knowledge to help members make informed selections (training provided)

Collaborate with showroom and operations teams to maintain smooth daily workflow

Qualification

Customer serviceInterpersonal skillsRetail experienceOrganizational skillsTech-savvyInterest in luxury fashionProactive attitudeCommunication skillsDetail-oriented