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College H.U.N.K.S. Hauling Junk and Moving · 5 days ago

Senior Sales Manager

Tampa, FL 33614

Full-time

Hybrid

Senior Level

5+ years exp

College H.U.N.K.S. Hauling Junk and Moving is a leading franchise operation recognized for its growth and unique culture. The Senior Sales Manager will lead the sales strategy for the call center, oversee a team of Sales Managers, and optimize performance to achieve sales goals while ensuring an outstanding client experience.

Customer ServiceLogisticsService Industry

Responsibilities

Collaborate with the Director to define and execute sales strategies, including setting sales targets, sales forecasting, and establishing a roadmap for achieving targets

Lead, motivate, and support a team of Sales Managers, Coaches, and sales teams, providing clear direction, setting expectations, and ensuring the achievement of sales goals

Establish performance metrics and KPIs, track the performance of Sales Managers and sales teams, and provide regular feedback to drive improvements

Collaborate with the operations and training teams to oversee the development and implementation of comprehensive sales training and coaching programs for sales agents, equipping them with the skills and knowledge needed to succeed

Utilize data and analytics to track sales performance, identify trends, and make data-driven decisions to improve sales operations. Regularly report on performance to the Director

Continuously assess and optimize sales processes within the call center, identifying areas for improvement and streamlining operations for increased efficiency

Assist in managing the budget for the sales department, ensuring that resources are allocated effectively to support the achievement of sales objectives

Participate in strategic planning by offering insights and recommendations for achieving long-term sales objectives, including market expansion, client acquisition, and product or service offerings

Collaborate with Operations and HR to lead the recruitment and selection of top-tier sales talent, ensuring that the team is adequately staffed. Develop talent within the department and address succession planning

Handle difficult conversations, conflicts, and performance improvement discussions with professionalism and effectiveness

Ensure that sales operations are in compliance with all relevant regulations and that quality assurance measures are consistently applied

Qualification

Sales strategy executionData analysisLeadership experienceOmni-channel sales experienceBudget managementCoaching skillsTeam developmentOperational awarenessCommunication skillsProblem-solving skills

Required

5+ years of progressive leadership experience in a high-volume call center sales environment

Proven omni-channel sales call center experience

Experience supporting franchise or multi-location sales operations

Experience leading large, distributed remote sales teams of 100+ agents

Experience managing both onshore and nearshore sales teams

Experience leading teams through complex, consultative sales processes

Strong track record of achieving revenue, conversion, and productivity goals

Demonstrated innovation in applying AI and sales technology to drive performance

Experience managing budgets, P&L, and labor forecasting

Excellent coaching, communication, and team development skills

Data-driven mindset with the ability to analyze KPIs and drive change

Highly organized with strong operational awareness and problem-solving skills

Benefits

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

Company

College H.U.N.K.S. Hauling Junk and Moving

Glassdoor3.8

As seen on Shark Tank, Netflix, Oprah, HGTV, Undercover Boss, and more! 📺 🎥 🚛🚚 Purpose-Driven, Values-Based, Socially-Conscious, Results-Obsessed, World-Class iconic moving and junk removal franchise brand.

Founded in 2004

Tampa, Florida, USA

501-1000 employees