Generator · 14 hours ago
Front of House Crew
Miami Beach, FL
Part-time
Onsite
New Grad, Entry LevelGenerator is a leading global lifestyle accommodation brand, and they are seeking a Front of House Crew Member for their Miami location. The role involves ensuring outstanding customer service and managing the Front Office department to create a unique Generator experience for guests.
Hospitality
No H1B
Responsibilities
Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience
Know your guests and have a passion for independent travel and the road less travelled
Demonstrate a passion for delivering outstanding customer service
Be part of a great team within your department that get Generator and want to be themselves
Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture at all times
Know your city, its cafés, bars and restaurants, its art, its music
Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
Be Responsible for all cash handling whilst you are on duty
Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description
Qualification
Required
Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience
Know your guests and have a passion for independent travel and the road less travelled
Demonstrate a passion for delivering outstanding customer service
Be part of a great team within your department that get Generator and want to be themselves
Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture at all times
Know your city, its cafés, bars and restaurants, its art, its music
Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
Be Responsible for all cash handling whilst you are on duty
Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency
Always love our guests
Passionate for the hospitality and the youth travel market
Be the life the party
Be really, really organised
Keep cool when the pressure hits
Enjoy a super-fast pace
Understand this is a business, be passionate about maximising revenue
Be creative, innovative and digitally smart
You must be eligible to work in the EU to be considered for this role
Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA)
If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment
This position does not offer sponsorship of Work Visas
Preferred
Experienced within a front office hospitality environment
Experienced working with a Property Management System
Flexible with regards to shifts available per week (mixture of morning and evening shifts)
Benefits
Birthday holiday in addition to your yearly holiday allocation
Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment
Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made
Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good
Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback
2 free nights’ accommodation across any of our Generator x Freehand properties globally
Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted)
International career opportunities so you can travel the world while working with us (win-win!)
Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
Online learning tools to help you develop, learn and grow
Company
Generator
Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 16 destinations across Europe & the U.S.
Founded in 1995
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase