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Amerit Consulting · 14 hours ago

Desktop Support Analyst

San Antonio, TX

Contract

Onsite

Entry, Mid Level

$40/hr - $40/hr

2+ years exp

Amerit Consulting is a fast-growing staffing and consulting firm that provides services to Fortune 500 companies and small to mid-sized organizations. They are seeking a Desktop Support Analyst responsible for executing field action remediation, deploying software, and maintaining service documentation while working closely with advanced support specialists.

ConsultingHuman ResourcesInformation TechnologyStaffing Agency

H1B Sponsor Likely

Hiring Manager

Gurjant (Gary) Singh

Responsibilities

Builds effective working relationships across functions and locations

Maintains a strong focus on delivering high quality work; holds self to high quality standards

Demonstrates adaptability for working in diverse environments; manage multiple tasks at a time and able to prioritize; work independently

Demonstrates awareness of one's own emotions and impact on others and works to adjust accordingly and maintain composure; self-awareness

Follows procedures and processes in an FDA regulated environment

May assist in developing processes and procedures to support functional department strategies; May help draft knowledge articles and job aids

Recognizes unnecessary workflow steps and identifies synergies among processes to improve productivity; eliminates non-value-added tasks; self-starter who is curious

Communicates effectively with customers; builds rapport and listens to needs and takes action to meet customer needs

Maintains reporting tools and metric tracking systems by continually updating data; detail and thorough follow-up

Seeks out initiatives and projects that will broaden experiences / skill set and support critical organization capabilities

Develops and updates process documentation

May assist to train peers

Qualification

Desktop support servicesWindows operating systemsApplication packagingDeploymentActive DirectorySQL scriptingAnalytical skillsCloud computingRemote accessUnix/LinuxEnglish proficiency

Required

3-5 years of service experience in the troubleshooting and repair of electronic systems

2-3 years proven applied experience

Minimum Education: HS Diploma

Computer Science, Technology or Healthcare related or equivalent work experience

Goal and action oriented

Read, write, speak English language; English proficient

Strong analytical skills to troubleshoot problems using logical/analytical methods

Application/software packaging and deployment; desktop and system support services

Understanding and experience of various Windows operating systems and versions, Active Directory, domain security, 3/4/5), and Bomgar

Knowledge of cloud computing, SQL, AD, Windows-Unix/Linux, Remote access and SQL scripting

Company

Amerit Consulting

Amerit Consulting is a staffing and recruiting company that offers temporary staffing and payrolling services.

Founded in 2002

San Ramon, California, USA

1001-5000 employees

http://ameritconsulting.com

H1B Sponsorship

Amerit Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)