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United Launch Alliance (ULA) · 20 hours ago

Quality Technical Support Leader 4 (2nd Shift)

Cape Canaveral, FL, US, 32925

Full-time

Onsite

Senior Level

6+ years exp

United Launch Alliance (ULA) is the world's most experienced and reliable space launch company, successfully launching more than 155 consecutive missions. The Quality Technical Support Leader (4) will lead and manage quality personnel in Launch Operations, ensuring safety, quality, cost, and schedule of production hardware while building high-performance work teams.

AerospaceSpace TravelTransportation

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Lead and manage various organizations in Launch Operations

Provide staffing, performance management and accountability, training, and weekly monitoring of cost/schedule performance, motivating the workforce, and identifying and clearing constraints to production

Will direct union hourly workforce and salaried support staff

Responsible for ensuring safety, quality, cost, and schedule of production hardware

Responsible for building a capable workforce into high-performance work teams utilizing perfect product delivery concepts

Must be willing to work different shifts if required and may require some overtime

Safety to Self and Others: Must be able to perform all assigned tasks in a safe manner

Physical Demands: While performing the duties of this job, the employee is regularly required to use computer and office equipment and to use hands to type, manipulate, handle, and feel; reach with hands and arms; talk; and hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb, balance, bend, stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close –vision and ability to adjust focus

Mental Functions: While performing the duties of this job, the employee is regularly required to communicate verbally and in writing and use interpersonal skills. The employee is regularly required to prioritize, multitask, analyze, interpret, coordinate, compile, evaluate, synthesize, compute, problem solve, concentrate, and think critically. The employee is occasionally required to copy, instruct, and negotiate

Judgment and Decision-Making: Work is regularly assigned by self, supervisor, and departmental staff. While performing the duties of this job, the employee is regularly required to exercise prudent judgment, decision making, and analytical skills to determine manner and operational steps necessary to properly handle inquiries and perform daily tasks within professional standards. Decision making is guided by ULA policies and procedures

Qualification

Root cause analysisCostSchedule managementLeadership in a Union EnvironmentProject managementAerospace AssemblySAPBlueprint readingMicrosoft OfficeTeam leadershipFlexibilityAdaptability

Required

Bachelor's degree in a STEM (Science, Technology, Engineering, Mathematics) field from an accredited college or university

Minimum of 6 years of related work experience

Minimum of 2 years managing people, project management, or team lead experience

Demonstrated experience in root cause analysis, corrective action implementation, and/or issue resolution, preferably within a production or manufacturing environment

Experience in cost and schedule management, electronic work orders, and non-conformance systems

Must be able to work 2nd (Primary) and 3rd (as needed) shift nights

Possess the experience, education, and skills necessary to direct the activities to those managed

Demonstrated project management experience, team lead, or mentor experience

Proficiency with Microsoft Office Applications (Excel, Word, PowerPoint, Project)

Demonstrated ability to work in a manufacturing environment with projects in different stages of their lifecycle

Ability to obtain and maintain an active DoD secret clearance is required. US Citizenship is required