Certara · 1 day ago
Senior Director – Strategic Operations & Insights
United States
Full-time
Remote
Director/Executive
10+ years expCertara is a growing company that provides a dynamic and exciting place to work. This strategic impactful operations leadership role drives the evolution of the CDDS reporting and analytics capabilities to produce decision-grade insights and optimization of processes to empower practice area/executive leadership to make data-driven decisions.
BiotechnologyHealth CarePharmaceuticalSoftware
Responsibilities
Provide leadership and oversight to three key business functions instrumental in the execution of our business operations across CDDS:
Oversight of Operations Business Partners
Oversee a business-partner model designed to drive measurable impact through direct operational support to practice and service line leaders
Ensure consistent execution of operational activities, including portfolio health management, business performance analysis, process improvements, and strategic initiative execution
Reporting & Analytics
Own and evolve the division’s reporting, analytics, and data strategy
Manage the consolidated reporting of business performance and frame insights against division goals
Develop and maintain standardized KPI frameworks covering financial, operational, customer, and quality metrics
Deliver real-time business performance dashboards and executive-ready insights to guide decision-making and proactive management
Partner with Finance and divisional operations to align forecasting, data definitions, and reporting cadences
Business Insights & Decision Support
Identify performance risks, root causes, and levers to improve operational and financial outcomes
Conduct deep-dive analyses on margin, delivery efficiency, resource utilization, and product/customer profitability
Provide analytical support for initiatives that drive incremental revenue, margin expansion, and operational efficiency
Collaborate with commercial, consulting delivery, and product leaders to model strategic decisions and tradeoffs
Operational Excellence
Lead process standardization, automation, and optimization efforts across functions
Drive cross-functional change management for new processes, systems, and tools
Partner with IT to prioritize operational systems investments (PSA, CRM, analytics tools)
Coordinate monthly and quarterly business reviews in partnership with Executive Operations
Design and run practice- and service line–level operational reviews to ensure visibility into performance and risks
Develop and manage internal governance processes to support effective execution of internal activities aligned to maximizing business performance
Qualification
Required
Undergraduate degree required; MBA preferred
Minimum of 10 years' management/leadership experience in business operations
Experience working with reporting/analytics across various platforms, including PowerBI/ Tableau. Experience working with data warehouses and other aligned technology platforms a plus
Experience transforming organizations and managing executive stakeholder engagement, including crafting executive-level presentations
5+ years' experience working on operational excellence, transformation and business process optimization
Experience working in an operational management role driving business performance, preferably in a services-oriented organization
5+ years' experience working in a service/management consulting organization
Experience in Life Science industry sector, pharmaceutical preferred
Experience leveraging resources to drive significant business value
Excellent reporting skills including detailed analysis and executive presentations
Ability to identify gaps and opportunities and drive solutions in a creative way that doesn't rely on exhaustive resources
Strong analytical skills required, including a thorough understanding of how to interpret internal/external customer business needs and translate them into application and operational requirements
Demonstrated executive presence, innovative, and ability to engage and influence side, down, and upwards
Ability to work effectively in a matrix organization
Solid organization skills and ability to work across multiple functions
Excellent interpersonal and conflict resolution skills
Enthusiastic self-starter, can-do attitude with a strong sense of problem solving
Preferred
MBA preferred
Change Management certification or equivalent experience preferred
Company
Certara
Certara is a pharmaceutical company that accelerates medicines with biosimulation software and technology.
1001-5000 employees
H1B Sponsorship
Certara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (10)
2023 (3)
2022 (10)
2021 (5)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$844.17MKey Investors
Arsenal Capital PartnersMubadala
2025-03-28Post Ipo Equity· $5.67M
2023-08-29Grant
2022-11-07Post Ipo Secondary· $449M
Leadership Team
Daniel D. Corcoran
Senior Vice President and General Counsel
Rona Anhalt
Chief Human Resources Officer
Recent News
MarketScreener
2026-01-06
2026-01-03
2025-12-12
Company data provided by crunchbase