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SSM Health Rehabilitation Hospital · 16 hours ago

Case Management Coordinator (Administrative)

St. Louis, MO

Full-time

Onsite

Entry Level

1+ years exp

SSM Health Rehabilitation Hospital is committed to providing exceptional and compassionate care to individuals facing various medical challenges. The Case Management Coordinator supports the case management department by maintaining operational tools, scheduling appointments, and ensuring effective communication between patients and hospital personnel.

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Responsibilities

Supports the functions of the case management department by maintaining tools to enhance operations such as the discharge calendar and team conference schedules

Demonstrates flexibility with assignments by managing daily workload and additional assignments as given. Performs routine clerical duties in an efficient and timely manner, e.g. photocopying, filing, faxing. Performs coverage for other departments in the hospital as requested and within the scope of job functions

Greets patients, families, vendors and other parties both in person and by telephone. Provides basic information regarding hospital services, department functions and general referral information

Communicates with appropriate hospital personnel and prepares needed information for team conferences, daily huddles, family training sessions, care partner meetings, and other related meetings as requested

Communicates and obtains authorization of services for precertification/recertification purposes as delegates by the case managers. Communicates insurance and benefit issues to the case managers

Ensures that adequate supplies and equipment are available in the department. Maintains and organizes department resources

Schedules follow-up appointments and coordinates the necessary transportation

Performs follow-up calls as applicable

Prepares and faxes the necessary information to discharge services, including sub-acute facilities, home health, outpatient, follow-up physicians, and DME, under the direction of the case manager

Utilizes appropriate computer systems for billing, case management documentation, census, reports, etc

Coordinates with other departments to ensure positive fiscal management outcomes for patients