Medtronic · 1 month ago
Sr Training/Education Specialist
Medtronic is a global healthcare technology company dedicated to alleviating pain and restoring health. The Sr Training/Education Specialist will lead the development and delivery of technical training programs for global field service employees and hospital Bio-Med customers, focusing on surgical innovations and product maintenance.
Artificial Intelligence (AI)BiotechnologyHealth CareHealth DiagnosticsMedical Device
Responsibilities
Collaborate with a cross functional groups (Product Marketing, Sales, Services, Legal, Quality, and Regulatory) to create technical training programs, curricula, course materials and measurements that support business unit strategies and are compliant with regulatory, quality systems, and Business Conduct Standards
Ensure timely updates to the course curricula to reflect changes in product offerings and market demands
Drive innovative training methods including on-line modules and video tutorials, using Medtronic’s Medical/Legal/Regulatory (MLR) review, Product Lifecycle Management (PLM) and Learning Management systems as required as a central tracking repository
Prepare Instructor Guides and certified instructor program on new/revised curricula and materials, on a global basis
Stay abreast of training and development industry research, (e.g. learning theory, motivation theory), and new methods and techniques
Work with administrative staff to develop agendas, certificates, tests and to schedule requests to attend training courses
Demonstrate training effectiveness through systematic program evaluation and continuous improvement strategy
Provide timely evaluation and feedback to trainees and their managers/supervisors
Partner with Field Service Engineers (including job shadow) and Factory to understand the manufacturing process to develop and maintain technical knowledge, system intricacies, and troubleshooting skills
Coordinate continuous training opportunities for the global Field service team. Duties include review of newly released/updated repair procedures
Conduct training courses at different skill levels and audiences in varied locations as needed. Manage course preparations and facility set up as needed. Conduct training for new product introductions and/or software releases. Ensure proper training attendance is documented and updated in proper locations per procedure
Interact in a professional manner with all course participants in both classroom and social situations
Maintain and demonstrate a high level of technical knowledge of current product maintenance, repair and troubleshooting procedures. Use this knowledge to better present course content and answer technical questions of course participants
Conduct Certified Instructor programs for Service educational course offerings
Retain a comprehensive understanding and clinical knowledge of cranial and spine technology
Obtain any ongoing education necessary to maintain a cutting-edge education and training curriculum
May assist in the technical support for users of products. This may include phone support for users and/or technical staff
Plans, develops, and coordinates in-house product training programs for field support personnel and customers. Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids
Ensures training program(s) meets company and customer objectives
Maintains communication with customers to ensure effectiveness of training
Continuously revises lesson plans to meet new training requirements and to keep technical information up to date
Qualification
Required
Bachelor's Degree with 4+ years of engineering, technical training or troubleshooting experience
OR Associate's Degree with 6+ years of engineering, technical training or troubleshooting experience
OR High School Diploma or equivalent with 8+ years of engineering, technical training or troubleshooting experience
Preferred
Previous experience in field service or factory engineering in the medical device industry
Direct experience with Cranial and Spine products such as imaging systems
Experience developing content and delivering technical training
Familiarity with Articulate
Familiarity with commonly used test equipment (i.e.: power supplies, DVM's, signal generators, dosimeters, flow meters, etc.)
Ability to read and understand schematics and engineering drawings
Familiar with the FDA 21 CFR, CGMP for Medical device
Advanced education in Electrical Engineering or Scientific discipline or similar related field
Biomedical Engineering background or equivalent
Mechanical, electrical, and Windows based computer experience providing technical support & services. Including equipment and application support
Healthcare/surgical setting experience
Familiarity with state regulations for imaging equipment
Ability to function well under pressure and expend effort to meet schedules and deadlines
Adept with the use of basic hand tools and mechanical and electronic devices
Benefits
Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Company
Medtronic
Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry.
H1B Sponsorship
Medtronic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (349)
2024 (387)
2023 (291)
2022 (310)
2021 (300)
2020 (261)
Funding
Current Stage
Public CompanyTotal Funding
$18.16BKey Investors
NHS EnglandBlackstone Life SciencesTrade Capital Funding
2025-09-15Post Ipo Debt· $1.76B
2024-05-29Post Ipo Debt· $3.24B
2023-03-23Post Ipo Debt· $2B
Leadership Team
Recent News
2026-01-13
2026-01-13
Company data provided by crunchbase