Shimano North America Holding, Inc. · 4 hours ago
Reel Service Technician I
Shimano North America Holding, Inc. is a global company that produces products for bicycling and fishing markets. They are seeking a Reel Service Technician I to play a vital role in repairing and maintaining high-quality reels for customers, while meeting repair quotas and communicating professionally with various stakeholders.
Retail
Responsibilities
Troubleshoot fishing reels for repairs
Perform thorough maintenance on reels
Repair reels with quality and efficiency with minimal to no re-work
Meet or exceed reel repair quotas
Respond to emails and voicemails in a timely manner for same-day turnarounds
Maintain individual and departmental service levels and goals
Identify and provide feedback on any non-conformities of the product being serviced
Establish collaborative relationships with peers
Mandatory overtime and weekends when required by management
Travel when needed
Perform other duties as assigned by management
Qualification
Required
Mechanical skills required
Proficient in Microsoft Office
Ability to work with small parts such as screws, gears and springs
Ability to read schematics
High School or GED equivalent
Preferred
Knowledge of AS400, JDE and Salesforce is preferred
Fishing experience preferred but not required
Benefits
Paid time off
Medical
Dental
Vision
Employer-matching 401k
Wellness incentives
A fully equipped on-site gym
Rideshare
And much more
Company
Shimano North America Holding, Inc.
In 1961, a 3-speed bicycle hub displayed at the New York Toy Show was the catalyst for what would eventually become Shimano American Corporation.