Pentamaster Corporation Berhad (Official) · 8 hours ago
Field Service Technician
Indianapolis, IN
Full-time
Onsite
Entry, Mid Level
2+ years expPentamaster Corporation Berhad is seeking a Field Service Technician who will be responsible for the maintenance, repair, and calibration of field equipment. The ideal candidate will diagnose and resolve mechanical and electrical issues while providing enterprise-level support to customers, ensuring total customer satisfaction through compliance with quality and budget requirements.
Industrial AutomationManufacturingSoftware
Responsibilities
Diagnose, troubleshooting, and resolve mechanical and electrical issues understanding from customers about the issues they are facing in a detailed fashion
In charge and responsible of machine assembly, panels assembly, wiring, pneumatics routing and cable management
Consult with vision and automation programmer if there is any issue on programming on the machine at customer place
Responsible of tool testing and alignment for machine optimum operation
Responsible for machine data collection for buy-off or verification purposes as per request by customer
Taking ownership of customer issues reported and seeing problems through to resolution
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide training to clients for newly installed equipment and additional requests for training from clients for their new staff
Ability to be self-direct on projects and tasks and the ability to provide prompt and accurate feedback to customers
Report project status on timely manner and attend meetings with customers or Pentamaster team when necessary
Qualification
Required
Diploma or Certificate Mechanical or Electrical Engineering or Mechatronics or Manufacturing or Industrial Technology
Minimum 2 years of experience in the automation field, able to work independently without supervision
Strong written and verbal communication skills
Technical skills in machine mechanical and electrical, working knowledge in machine assembly process
Knowledge in reading and interpreting mechanical drawing and electrical schematics
Willing to travel to customers' sites in the US for commissioning the equipment
Willing to travel to the headquarters in Malaysia for learning the new equipment functionalities and the methods of integration
Benefits
Competitive pay
Annual bonus
Quarterly incentive
401(k)
Health care subsidy
16 days vacation leave
11 days public holiday
Company
Pentamaster Corporation Berhad (Official)
Pentamaster Corporation Berhad, a global leader in providing WORLD CLASS Automation Solutions and Services to multinational manufacturers mainly in Semiconductor, telecommunications, Automotive and consumer electronics sectors spanning APAC, North America and Europe.
501-1,000 employees
Funding
Current Stage
Late StageRecent News
Thailand Business News
2025-11-03
2025-05-08
Company data provided by crunchbase