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Commonwealth Hotels · 22 hours ago

Catering Sales Manager

Denver, CO

Full-time

Onsite

Mid, Senior Level

$60K/yr - $75K/yr

2+ years exp

Commonwealth Hotels is a leading hospitality management company, and they are seeking a Hotel Catering Sales Manager for The ART Hotel Downtown Denver. The role involves leading sales efforts, managing event details, and ensuring customer satisfaction while providing a supportive work environment and opportunities for professional growth.

HospitalityHotelMarketing

Comp. & Benefits

Responsibilities

The Hotel Catering Sales Manager is responsible for leading the sales and driving revenue growth

Manage event lead responses via Meeting Broker, CVENT, and other platforms

Develop and conduct persuasive verbal sales presentations to prospective clients

Plan, upsell, and detail the program with the client including verification and modification of space requirements, times, equipment, menus, themes/decorations, etc

Physically assist with all needs of the function, including set up and tear down if and when necessary

Prepare the appropriate resumes and paperwork to ensure quality service

Work with clients to ensure that their vision is matched to your property offerings

Manage function details and related activities to ensure that program requirements are satisfied

Anticipate and handle customer complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business

Improve hotel convention services' products through; the development of new sales tools, menus, themes, and decorations, the analysis of the strengths and weakness of our competition products, and analysis, understanding, and satisfaction of our customers’ needs

Exercise your understanding of hotel offerings to plan, masterfully sell, and detail all aspects of event orchestration for the optimal guest experience, recurring sales opportunities, and sales goal revenue achievement

Keep communication flowing and transparent between clients, hotel departments, and external resources, ensuring expectations are clear and services are delivered without flaw

When the unforeseen occurs, respond with swift effectiveness to elevate the guest experience, and achieve financial goals