Housecall Pro · 1 hour ago
Senior Product Manager II (Risk)
United States
Full-time
Remote
Senior Level
$148K/yr - $164K/yr
6+ years expHousecall Pro is a company dedicated to helping home service professionals streamline their operations and improve their lives. They are seeking a Senior Product Manager II to lead their RiskSquad, partnering with various teams to identify and mitigate risks associated with their platform while ensuring a seamless experience for users.
AppsHome ImprovementHome RenovationInformation TechnologyMobileSaaSSoftware
Responsibilities
Own or heavily influence the risk roadmap across critical pieces of functionality including payments risk, account takeover (ATO), money movement, and communications abuse/spam
Partner heavily with your engineering squad and Risk Operations to identify and quantify risk, balancing loss prevention, user friction, conversion, support burden, and engineering cost
Partner with Risk stakeholders to translate operational pain and data insights into shippable product changes; improve tooling and workflows
Lead cross-squad initiatives: Partner with your engineering squad and feature-term product managers to define, scope, and drive risk protections that span multiple domains
Design scalable risk capabilities including signals, limits, enforcement patterns, audit logs, and policy frameworks rather than one-off patches
Drive incident response for emerging fraud/abuse patterns containment → remediation → retro → durable hardening
Evaluate build vs buy and lead vendor/partner assessments when third-party solutions accelerate outcomes
Communicate clearly with both technical and non-technical stakeholders; write crisp, concise docs to align decisions; high quality written proposals, communications and documentation are key to this role
Qualification
Required
6+ years of product management experience with meaningful cross-team delivery, ideally in fintech, security, trust & safety, marketplaces, or comms platforms; payments experience a plus
Bachelor's degree in a related field or equivalent work experience
Excellent analytical skills; you can digest complex information and make recommendations
Proven track record of leading high-impact product initiatives from concept to launch
Strong written and verbal communication skills, and comfortable building strong relationships with stakeholders and teams across the company
Experience operating autonomously and leading efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
Proven ability to influence without authority across teams and stakeholders
Strong prioritization and tradeoff judgment; can quantify impact and defend sequencing
Comfort partnering deeply with engineering: can reason about systems, events, and enforcement mechanisms
Data fluency: defines metrics, ensure instrumentation, and use data to iterate (SQL a plus)
Preferred
Experience with account security patterns: step-up auth, device/session risk, credential stuffing defenses
Experience with card and ACH network concepts - chargebacks/disputes, payout controls, ACH return handling, etc
Experience with email/SMS deliverability, abuse prevention, rate limiting, and sender reputation
Experience building shared platform services: rules/limits engines, risk signals pipelines, policy frameworks
Vendor evaluation experience in fraud/risk/security tooling
Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
Benefits
Medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
Health care insurance (medical, dental, vision, disability)
Employee assistance program
401(K)
Flexible time off
Paid parental leave
Tech reimbursement
Other company benefits
Company
Housecall Pro
Housecall Pro is a developer of a mobile software platform used to connect back-end business operations and homeowners.
1001-5000 employees
H1B Sponsorship
Housecall Pro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
$175.05MKey Investors
PermiraVista Credit PartnersAkkadian Ventures
2022-06-23Series D· $65M
2022-06-23Debt Financing· $60M
2020-11-04Secondary Market
Leadership Team
Ian Heidt
Chief AI Officer & Co-founder
Roland Ligtenberg
Co-Founder, SVP Growth & Innovation
Recent News
General Catalyst
2026-01-05
San Diego Union-Tribune
2025-12-02
Company data provided by crunchbase