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GeoControl Systems · 20 hours ago

Cyber Security – Operations Controller \- IRES000003

Colorado Springs, Colorado, United States

Full-time

Onsite

Senior Level

$150K/yr - $180K/yr

6+ years exp

GeoControl Systems supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The Cyber Security – Operations Controller ensures the health and stability of critical IT security infrastructure and oversees day-to-day security operations to optimize security operations and reduce organizational risk.

ConsultingInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management

Monitor enterprise operations for system health, availability, and performance using various monitoring tools

Coordinate real-time responses to outages, incidents, and service degradations; ensure timely escalation and resolution

Lead incident and problem management activities, including root cause analysis and remediation

Track and document scheduled and unscheduled service interruptions (Authorized Service Interruptions – ASIs)

Maintain operational documentation, daily activity logs, and cybersecurity registers

Provide 24/7 mission support during shift-based operations, including nights, weekends, and holidays as needed

Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness

Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders

Manage change control processes, minimizing risk to cybersecurity services

Ensure team compliance with processes, procedures, and Systems Engineering principles

Communicate status and operational health to stakeholders, including senior leadership

Drive continuous improvement initiatives within cybersecurity operations

Qualification

IT Operations ManagementITIL FrameworkEnterprise Monitoring ToolsDoD IT OperationsProject ManagementVerbal CommunicationWritten CommunicationLeadership Experience

Required

Must have 6, or more, years of general (full-time) work experience

Must have 4, or more, years of directly related experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles

Must have 1, or more, years of experience working in a management or leadership role

Must have IT Operational Management experience spanning multiple enterprise environments, including DoD and commercial

Must have experience in IT operations with a focus on Desktop User Experience

Must have a deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management

Must be familiar with enterprise monitoring tools (e.g., SolarWinds, Splunk, Netcool, HP OpenView, etc.)

Must have a current IAT Level II (or higher) certification

Must have, or obtain an active DoD Secret Security Clearance