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Consumers Credit Union · 1 week ago

Sales & Service Intern - Summer 2026

Lake Forest, Illinois, United States

Internship

Onsite

Intern

$18.50/hr - $20.50/hr

Start in 2026 Summer

Consumers Credit Union (CCU) is one of the largest, fastest growing credit unions in Illinois! The Sales & Service Intern will assist with projects related to member-facing technology and gain exposure to various departments while contributing to the financial services industry.

Financial Services

Responsibilities

Assist with a few projects related to our member-facing technology

Analyze member call and chat data to uncover more ways for the virtual assistant technology to be more successful

Help build and enhance messaging for collections outreach campaigns

Work to help build better processes within our core systems

Partner with our phone call overflow provider to measure success and look for improvements

Qualification

Microsoft OfficeData AnalyticsArtificial IntelligenceProblem SolvingCommunication Skills

Required

Currently attending an accredited college or university

Rising juniors and seniors working toward a bachelor's degree in Business, Finance, Economics, Marketing, Data Analytics or related business major. Rising sophomores may be considered

Minimum 3.0 GPA

Ability to work 32 hours per week for the summer (generally 8:00-5:00 Monday-Thursday) for the duration of the 12-week program (5/26/2026 – 8/13/2026). The schedule will involve onsite days based in Lake Forest, IL. Local candidates only

Proficient with Word, PowerPoint, Excel and the wider Microsoft Office suite including email, calendaring, and instant messaging

Problem solving and critical thinking skills

Ability to comprehend data and additional information to form ideas that will help improve results

Knowledge of and interest in Artificial Intelligence (AI). Experience with using software such as ChatGPT and Canva is a plus!

Professional written and verbal communication skills

Ability to work independently after receiving work direction

We are seeking diversity in all dimensions! Ethnicity, gender, sexual orientation, religion, work experience, volunteer experience and more!

Benefits

Medical (High Deductible, HMO and PPO)

Dental

Vision

Spending accounts

Short-term disability

Long-term disability

Life insurance

Company

Consumers Credit Union

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union (CCU) has $4.4 billion in assets and serves more than 276,000 members, making it one of the largest credit unions in the state.

Founded in 1930