ConsultNet Technology Services and Solutions ยท 12 hours ago
Mediation Case Coordinator
New York, MD
Full-time
Hybrid
Mid Level
4+ years expConsultNet Technology Services and Solutions is a premier national provider of technology talent and solutions. They are seeking a Mediation Case Coordinator to support and execute job functions in all phases of the mediation process, including scheduling, administration, and case disposition.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Monitors and assists with all virtual mediation sessions and breakout rooms and provides tutorial sessions to mediators and parties, as needed
Maintains mediation files from case creation to closure in accordance with established procedures. Reviews appropriate reports to ensure docket is current and running efficiently and update letters and correspondence as needed. Responds to mediation inquiries and answers general and more complex questions with limited assistance
Generates and consolidates mediator lists, appoints mediators; secures locations and participant availability for scheduling purposes, schedule the in-person or virtual mediation and generates corresponding letters; and assists with administering the straight-in mediation case docket, including analyzing requests and relevant documentation and determines next steps
Prepares first level financial review with appropriate analysis of cases, including proper assessment of party fees, mediator payment and associated documentation
Provides administrative support for special projects and initiatives, including marketing campaigns, responding to parties' interest in mediation and solicitating arbitration cases; and trains and offers guidance to staff as needed on issues of moderate complexity
Additional duties as required by management
Qualification
Required
High School and four (4) years of related experience or equivalent combination of education and experience
Expertise using a desktop computer with the full suite of electronic office applications and other office equipment
Excellent organizational ability, interpersonal skills, and written and verbal communications skills
Preferred
Bachelor's degree preferred
Preferably have experience and is skilled in providing quality customer service
Company
ConsultNet Technology Services and Solutions
ConsultNet is a talent solutions company that helps businesses solve complex challenges by integrating talent, technology, and scalable delivery models.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Marnie Nuttall
Chief Financial Officer
Company data provided by crunchbase