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Frederick Health · 1 day ago

Pre-Access Scheduling Specialist - Part time with Benefits

Frederick, MD

Part-time

Onsite

Entry Level

$17.56/hr - $24.24/hr

1+ years exp

Frederick Health is dedicated to providing quality healthcare services, and they are seeking a Pre-Access Scheduling Specialist. This role involves scheduling and pre-registering patient appointments, ensuring accurate patient demographics, and facilitating communication between patients and healthcare providers to optimize financial reimbursement.

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Responsibilities

The Pre-Access Scheduling Specialist position is responsible for the functional aspects of the job while providing above all superior customer service

They will be in communication with patients, physician offices, and ancillary departments within the organization to accurately complete patient information/demographics

They will schedule new appointments, reschedule existing appointments, and work with departments and physicians’ offices to arrange urgent tests

They will demonstrate expertise to ensure tests are scheduled accurately and in accordance with departmental guidelines to include patient instructions and test preparation

They will request orders, as well as any other required paperwork necessary to complete the patient’s appointment

They will be required to meet and maintain the quality registration metrics and collection goals set forth by the Management team

They will also be required to do calculation of patient financial estimates and collect the patient’s financial responsibility over the phone

Qualification

Computer software proficiencyHospital registration experienceData security knowledgeAttention to detailTime managementVerbal communicationWritten communication

Required

Proficiency in the use of computer software to include keyboarding navigation, ability to operate a copier, fax machine, 10 key calculator and printer

Excellent verbal and written communication skills in order to effectively interact with patients, customers, employees and Senior Leaders. Must demonstrate the ability to follow verbal and written instructions

Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions

Must demonstrate ability to manage time, deadlines, multiple request and priorities, maintain productivity and exercise good judgment with minimal supervision

Must have the ability to apply policies and procedures regarding data security and confidentiality to prevent inappropriate release of patient information

High school diploma or GED required

One year hospital experience in the areas of registration and / or patient accounts or experience in a physician's office practice required