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Family Dollar · 1 day ago

Analyst, Workforce Management & Planning

Chesapeake, VA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Family Dollar is seeking an Analyst for Workforce Management and Planning to assist in developing sales plans, labor allocation, and workforce planning for stores and field leadership. The ideal candidate will collaborate with various teams to implement allocation tools for forecasting workload and financial planning while performing data analysis and reporting.

Retail

Responsibilities

Analyze data and provide insights to optimize sales planning, staffing levels, resource allocation, and scheduling

Responsible for compiling, analyzing, and providing detailed and summary reports on a as needed basis (daily, weekly, monthly, and quarterly) giving optics on organizational performance

Create analytics led performance management models spanning multi-functions with direct/ indirect causality, used to inform strategic and operational planning and decision-making

Architect enterprise-wide data and analytics transformations pertaining to enterprise data management, reporting automation/ simplification, data science, next generation analytics technology/ platform etc

Develop and maintain workforce models and forecasting tools to ensure accurate projections of sales, allocation, and staffing needs

Monitor and report on workforce performance metrics, including productivity, and schedule quality

Collaborate with Finance to develop and manage workforce budgets, including labor cost forecasting and variance analysis

Identify, assess, and solve complex business problems for area of responsibility, where analysis of situations or data requires an in- depth evaluation of variable factors

Assist in cross-functional projects related to workforce management and planning

Implement enhancements to allocation tools to include process and system changes

Partner with Operational Engineers to evaluate Labor Standards to include establishing the format/algorithms/attributes/drivers to calculate standards in a way that works with the allocation model or Operations Planner

Provide analysis for utilization of labor and ad hoc analysis and reporting to demonstrate what if scenarios or model data for impact analysis

Respond to field inquiries regarding allocation and utilization of store labor at store, district, region, and group level

Qualification

Data analysisSQLWorkforce managementProject managementReporting toolsBusiness process modelingData modelingOracleMS OfficeDeadline drivenCommunication skillsInterpersonal skillsAttention to detailOrganizational skillsCreative problem-solving

Required

Bachelor's degree in the field of business administration, finance, data analytics, computer science, or accounting

1-3 years of analysis and ad hoc reporting experience required; specifically, for retail operations

Experience developing and delivering small and mid-scale projects from development to delivery

Experience with reporting tools, MS Office software, and other applications, including SQL

Experience report writing and exposure to technical requirements analysis, business process modeling/mapping, methodology development and data modeling on systems and their data structures

Extensive knowledge in importing data for use in report software, BI tools, spreadsheets, graphs, and flowcharts including Access, Excel, Micro Strategy Analytics and Visio

Exposure to the operation and analysis of Oracle relational database software as well as MS SQL Server, DBMS standards, and data retrieval methodologies

Knowledge of workforce management software and tools, such as Compass, Workday, SAP, etc

Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams

Strong attention to detail and organizational skills

Highly self-motivated and directed, able to exercise independent decision making

Excellent analytical and creative problem-solving skills with keen attention to detail

Excellent listening and interpersonal skills; excellent written and oral communication skills are required

Candidate must be deadline driven with demonstrated project management and organization skills

Preferred

2-4 years related work experience preferred

Experience with SQL preferred

Company

Family Dollar

Glassdoor2.9

When it comes to getting value for everyday items for the entire family in an easy to shop, neighborhood location, Family Dollar is the best place to go.

Founded in 1959

Charlotte, North Carolina, USA

10001+ employees