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Hawaiian Building Maintenance · 12 hours ago

Engineering Account Support and Training Manager

Honolulu, HI, 96814, US

Full-time

Onsite

Mid, Senior Level

$100K/yr - $115K/yr

Hawaiian Building Maintenance is seeking an Engineering Account Support & Training Manager responsible for managing oversight, operational support, and workforce development for maintenance accounts. The role involves managing training programs, overseeing the apprenticeship program, and ensuring service quality and compliance across the organization.

Building MaintenanceCommercial Real EstateHeating Ventilation and Air Conditioning (HVAC)Janitorial ServiceProperty Management

Responsibilities

Provides management oversight and support to less sophisticated maintenance accounts, ensuring service quality, compliance, and consistency

Conducts periodic site visits, evaluations, and operational audits

Assists site supervisors and technicians with troubleshooting, staffing challenges, and operational issues

Supports large-scale or sensitive maintenance activities (e.g., building shut-offs, coordinated repairs)

Prepares and reviews reports related to site performance, staffing, and operational metrics

Manages the deployment, scheduling, and utilization of the floater bench to support staffing gaps, absences, and special projects

Ensures floater personnel are properly trained, prepared, and matched to site needs

Monitors performance of floater staff and provides coaching and feedback

Oversees HBM’s apprenticeship program, including onboarding, progression tracking, and skills development

Coordinates with site supervisors and mentors to ensure apprentices receive appropriate training and exposure

Evaluates apprentice performance and readiness for advancement

Develops, implements, and delivers engineering and maintenance training programs for technicians, supervisors, floaters, and apprentices

Establishes standardized training materials, curricula, and technical competency benchmarks

Conducts orientation, refresher training, and ongoing technical skill development programs

Supports leadership development and supervisory training for engineering staff

Supports supervisors with employee development, performance management, and corrective action in coordination with HR

Participates in employee evaluations and provides developmental feedback

Promotes a culture of safety, professionalism, and continuous improvement

Assists with workforce planning, scheduling strategies, and cost-control initiatives

Supports budget planning related to staffing, training, and operational efficiencies

Performs other duties as requested by HBM management

Qualification

Technical training developmentBuilding maintenance oversightLeadership experienceMicrosoft Office proficiencyWorkforce development programsSupervisory experienceCommunication skillsInterpersonal skillsFlexible schedule