Apply on Employer Site

MONTECH INC. · 12 hours ago

IT Support Consultant

Coolidge, AZ

Full-time

Onsite

Mid Level

Montech Inc. is a leader in business support solutions, offering professional and technical services for federal and state clients. The IT Support Consultant will provide on-site support services for the U.S. Department of the Interior, enhancing and maintaining the Electric Utility Management System and related systems.

Business DevelopmentBusiness IntelligenceConsultingProfessional ServicesTraining

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide guidance and may perform day-to-day system administration, network administration, and phone system integration into a network environment and will serve as the EUMS System administrator

EUMS server administration over a Wide Area Network and Cloud Based environment

Personnel Identity Information System administrator

Supervisory Control and Data Acquisition administrator

Cisco phone switch administrator

SCIP wireless technologies administrator

BIA/SCIP agency Network administrator

Provide backup to the electrical utility billing administrator when needed

Primary Interactive Voice Response (IVR) Administrator

Primary EUMS LockBox Application Programming Interface (API) administrator

Assist with Create Marketing Material for Payment Options

Geospatial Information Systems (GIS) Integration Support

Provide system administration support to agency Customer Information Systems services which involve high-level customization and utilization of the UMS.net software system

Develop and manage the paperless billing process

Develop and manage encrypted security features of PDF energy bills

Develop and manage custom reports using Crystal Reports

Develop and manage custom queries in UMS.net

Maintain existing electrical utility rate structure codes and design custom codes for nonstandard agreements

Design, develop and manage unique customer forms within UMS.net

Design, develop and manage executables within UMS.net for MV-RS meter reading integration

Manage custom interface between check scanning software and UMS.net database for payment transactions

Maintain check scanning hardware daily per manufacturer guidelines

Manage third-party payment software interface between UMS.net and Treasury systems Includes pay.gov, OLBP, IVR, VISION 2020, social media marketing, GIS integration

Provide software and hardware support for BIA networks and systems

Provide support to BIA's Office of the Chief Information Officer for issue resolution

Qualification

UMS.netGIS systemsWindows ServerSQL scriptingIVR systemsAPIsOnline payment platformsSCADA systemsCisco phone switchTroubleshooting skillsCrystal Reports

Required

Expertise in UMS.net, NOVOTX Elements, and GIS systems

Proficiency in Windows Server environments and SQL scripting

Experience with IVR systems, APIs, and online payment platforms

Knowledge of SCADA systems and Cisco phone switch administration

Ability to develop custom reports and queries using Crystal Reports

Strong troubleshooting skills for hardware and software issues

Employment is contingent upon the ability to pass the pre-employment drug test and a federal security investigation (background check) in order to obtain a U.S. Department of the Interior Public Trust clearance prior to start date

Applicants must be a U.S. Citizen to work in support of a federal agency