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Emergence Health Network · 1 day ago

Quality Assurance Coordinator

El Paso, TX

Full-time

Onsite

Entry, Mid Level

$18.59/hr - $18.59/hr

2+ years exp

Emergence Health Network is an agency committed to innovative behavioral health services. The Quality Assurance Coordinator role involves planning, implementing, and executing quality assurance and performance improvement systems, while overseeing regulatory efficacy and risk mitigation activities within the organization.

Health CareHospitalityMedicalMental HealthPersonal Health

Responsibilities

Coordinates, assigns and reviews quality related work and develops protocols; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed

Manages and executes tasks within an auditing system that involve randomized chart reviews; measure against established baselines, reports findings and recommends improvement to leadership team

Utilizes a wide range of technology tools and integrate sustainable, efficient and tested systems of care, quality, performance and value

Assists in the research and preparation of information and materials involving regulations and codes (Texas Administrative Code, General Provisions, Medicaid, etc.) for education and distribution purposes

Assists in the development of descriptive, inferential statistics (data and trends analysis) and dashboards to help drive improvements in quality performance, and controls

Conducts risk (root cause) analysis that link individual standard deficiencies with potential system vulnerabilities and related risk points through the creation of process flow and fishbone diagrams and value stream mapping

Conducts investigations and focus audits upon request

Performs other duties as assigned

Qualification

Quality AssuranceData AnalysisRisk ManagementTrauma-Informed CareAudit CertificationCognitive Behavioral TherapiesMotivational TherapiesStatisticsProcess Flow Analysis

Required

Requires a Bachelor's Degree in Business or Public Administration, Risk Management or related field supplemented by two (2) years of progressively responsible experience in data analysis, quality assurance/control or related activities; or equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities

Must possess and maintain a valid state Driver's License with an acceptable driving record

Must be able to pass a TB, criminal background and drug screen

Preferred

Experience with trauma-informed services; cognitive behavioral therapies, including DBT; and motivational therapies including the use of incentives

Knowledge of trauma-informed theories, principals, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions)

Preferred Audit Certification within one year of hire