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Walmart Canada · 12 hours ago

Staff, UX Designer - Conversational Design

San Bruno, CA

Full-time

Onsite

Senior Level, Lead/Staff

$143K/yr - $286K/yr

6+ years exp

Walmart Canada is seeking a Staff UX Designer - Conversational Design to lead design initiatives and deliver high-quality design solutions. This senior-level role involves collaborating with cross-functional teams, mentoring junior designers, and ensuring design work aligns with business goals and brand standards.

DeliveryRetailShopping

Responsibilities

Lead the design process from concept to execution for complex projects

Develop and communicate design strategies and vision

Analyze user feedback and live conversational data to identify pain points and opportunities for continuous improvement. You'll use data analytics to continuously refine the user experience, ensuring AI models evolve with customer demands

Collaborate with product managers, engineers, and stakeholders to define requirements and deliverables

Create wireframes, prototypes, and high-fidelity visuals

Conduct user research and usability testing to inform design decisions

Mentor and provide feedback to junior designers

Advocate for user-centered design principles and best practices

Ensure consistency and quality across all design outputs

Qualification

UI/UX designDesign tools proficiencyUser researchData analysisMentoringDesign systems knowledgeAccessibility standards knowledgeCommunication skillsCollaboration skills

Required

Bachelor's degree in design, Fine Arts, or related field (or equivalent experience)

7+ years of professional design experience

Strong portfolio demonstrating expertise in visual, interaction, and/or product design

Ability to blend qualitative insight (user research, workflow mapping) with quantitative rigor (experiments, data analysis)

Proficiency with design tools such as Figma, Sketch, Adobe Creative Suite, etc

Excellent communication and collaboration skills

Experience leading design projects and mentoring others

Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area

6 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area

Preferred

Experience in retail, e-commerce, or a related industry

Familiarity with design systems and accessibility standards

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)

Driving product development in a user experience area

Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area

Related industry experience (for example, retail, supply chain, eCommerce, healthcare)

UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area

Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices and Walmart's accessibility standards and guidelines for supporting an inclusive culture

Benefits

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.