Uber · 17 hours ago
Associate Program Manager (WFM)
San Francisco, CA
Full-time
Onsite
Mid Level
$96K/yr - $118K/yr
3+ years expUber is seeking a seasoned leader in Supply Chain and Task Allocation for their AI Solutions team. The Associate Program Manager will oversee work allocation functions, ensuring efficient task distribution based on contributor skills and project needs while driving operational excellence and contributor satisfaction.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Take full ownership of day-to-day task assignment operations, ensuring contributors are optimally matched to projects based on skill sets, availability, and project-specific requirements
Manage allocation queues with agility, proactively responding to real-time changes in project demand, contributor availability, and evolving business priorities to sustain quality and throughput goals
Use internal allocation systems (e.g., Internal Assignments tool, Worker Teams, team funnels) to manage contributor permissions, configurations, and assignments. Maintain accurate and transparent allocation and project records
Identify, investigate, and escalate allocation or performance issues that may impact project timelines or quality. Collaborate cross-functionally with domain and engineering teams to troubleshoot and resolve challenges promptly
Lead initiatives to improve allocation logic, efficiency, and contributor satisfaction. Analyse trends, address recurring bottlenecks, and implement sustainable process enhancements to strengthen operational agility and scalability
Qualification
Required
3+ years of professional experience, including at least 1 year in task allocation, resource management, or operations support, preferably in a high-volume, fast-paced, and quality-driven environment
Proficiency with resource management tools, Google Suite (Docs, Sheets, Apps Script), Slack, and project management software
Preferred
Working knowledge of SQL for creating, updating, and maintaining allocation queries or dashboards
Exceptional organizational, prioritization, and time management skills
Strong communication and collaboration abilities for coordinating across multiple teams and stakeholders
Proven agility in adapting to shifting priorities and business demands while maintaining precision and composure
Demonstrated extreme ownership, taking initiative, anticipating issues, and driving solutions without waiting for direction
Experience managing large-scale contributor or workforce operations in a dynamic, high-growth environment
Familiarity with workforce optimisation, load balancing, or work orchestration systems
Demonstrated success in improving operational efficiency through data-driven insights
Experience collaborating across technical and non-technical teams to implement process automation or tooling enhancements
A proactive, analytical, and growth-oriented mindset with a focus on improving team performance and contributor experience
Benefits
You will be eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
You will also be eligible for various benefits.
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
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2026-01-11
2026-01-11
Company data provided by crunchbase