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Mercy · 3 days ago

Director-Quality Improvement

Washington, MO

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Mercy is a healthcare organization dedicated to compassionate care and quality improvement. The Director of the Division of Quality, Safety and Risk is responsible for overseeing quality, risk, and patient safety initiatives, ensuring compliance with regulatory standards, and promoting continuous quality improvement across the organization.

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Responsibilities

Find your calling at Mercy!

The Director of the Division of Quality, Safety and Risk has the authority and responsibility for quality, risk, patient safety, public reporting, regulatory and accreditation readiness, patient survey trending satisfaction, complaint and grievance processes, infection control and prevention, performance improvement, disease management, education services and the medical staff office

Ensures the development, implementation, and evaluation of policies, programs, processes, and services consistent with the mission, philosophy, goals and objectives of the Sisters of Mercy Health System, St. John's Mercy Health System, and St. John's Mercy Hospital

The Director provides strategic direction and management of quality, safety, and clinical outcomes initiatives including planning, design, development, implementation and evaluation of related projects and programs

Promotes cooperation and sharing between quality departments across St. Johns Mercy entities

Ensures appropriate, accurate and timely measurement and reporting of clinical quality and patient safety practices throughout St. Johns Mercy including promotion of continuous quality improvement

Reports to the Hospital President

Qualification

Healthcare quality leadershipPatient safetyRegulatory readinessDirect patient carePerformance improvementInfection controlMicrosoft OfficeCommunication skillsCollaboration