Planet 13 Holdings, Inc. · 17 hours ago
Guest Relations Specialist
Las Vegas, NV
Full-time
Onsite
New Grad, Entry LevelPlanet 13 Holdings, Inc. is a top Las Vegas dispensary that provides high-quality recreational cannabis and extracts. They are seeking a Guest Relations Specialist who will welcome visitors, provide exceptional customer service, manage client inquiries, and educate customers about products while ensuring compliance with industry regulations.
CannabisRetailWholesale
Responsibilities
Greet all customers in a friendly welcoming manner
Provide accurate wait times and monitor waiting lists
Monitors visitor access and issues passes when required
Accurate and timely data entry of patient and/or customer profiles
Working knowledge of cannabis and retail products
Surveying guests on how they found us
Performs other clerical duties as needed, such as filing, photocopying, and collating
Creates an exceptional customer service experience with guests
Comply with all HR policies including confidentiality and non-disclosure
Assist with the implementation of company policies, standard operating procedures, and performance standards
Maintain a clean and organized work environment
Daily compliance with company policies including but not limited to; state/local regulation compliance, security protocols, access protocols, dress code, and work schedules
Qualification
Required
Must have open availability
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Must complete Osha 10 Industry Training within 6 months of hire (company paid)
Must be 21 years of age or older
NV State Agent Card Required
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's
Ability to perform these operations using units of American money and weight measurement, volume, and distance
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
To perform this job successfully, an individual should have a knowledge of basic computer skills
Benefits
Must complete Osha 10 Industry Training within 6 months of hire (company paid).
Company
Planet 13 Holdings, Inc.
As an innovative, vertically-integrated and established multi-state operator, Planet 13 Holdings, Inc.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$229.29M2024-05-22Post Ipo Equity· $54.42M
2024-03-04Post Ipo Equity· $11.3M
2023-11-24Post Ipo Equity· $0.71M
Leadership Team
Chris Wren
Co-Founder and Vice President, Operations
Recent News
GlobeNewswire
2026-01-03
Planet 13 Holdings Inc.
2025-11-19
Planet 13 Holdings Inc.
2025-11-14
Company data provided by crunchbase