UnitedHealthcare ยท 11 hours ago
Client Service Analyst
New York, NY
Full-time
Hybrid
Entry Level
$23.41/hr - $41.83/hr
1+ years expUnitedHealthcare is simplifying the health care experience and creating healthier communities. The Client Service Analyst will manage client relationships, ensuring effective service delivery and coordination between clients and internal teams.
FitnessHealth CareWellness
Responsibilities
Manages ongoing contract relationships and service delivery to clients for one or more accounts
Acts as outward-facing, dedicated resources for assigned accounts, typically with direct client contact (not call center) and large or complex accounts
Build relationships with employer / group clients (not individual members) and serves as the primary point of contact for overall and day - to - day service delivery
Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs
Function includes employees who are dedicated on - site service roles
Works closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales
Qualification
Required
Currently hold a NY state health insurance license OR willing and able to obtain within 6+ months of hire
1+ years of Direct Client Facing experience in health care lines of business (for example Medicare, Medicaid, and Commercial Lines of Business)
Basic level of proficiency with Microsoft Word (sending and receiving information and creating documents)
Basic level of proficiency with Microsoft Excel (creating spreadsheets)
Ability to work from Monday to Friday between 8:00am - 5:00pm and overtime as needed
Ability to work onsite in NYC 2 days per week
Access to reliable transportation
Preferred
1+ years of PBM experience
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Company
UnitedHealthcare
UnitedHealthcare helps people live healthier lives by simplifying the health care experience.
10001+ employees
H1B Sponsorship
UnitedHealthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (26)
2023 (45)
2022 (61)
2021 (60)
2020 (68)
Funding
Current Stage
Late StageLeadership Team
R
Rebecca Madsen
Chief Consumer Officer
Recent News
2026-01-11
Sherwood News
2026-01-09
Hartford Business Journal
2026-01-09
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