Apply on Employer Site

M.C. Dean, Inc. · 8 hours ago

SureView Systems (SVS) System Administrator

Austin, TX

Full-time

Onsite

New Grad, Entry, Mid Level

0+ years exp

M.C. Dean, Inc. is Building Intelligence and specializes in designing, building, operating, and maintaining cyber-physical solutions. They are seeking a System Administrator to build and maintain enterprise technology application systems, providing support and troubleshooting for various security systems.

Information Technology

H1B Sponsor Likely

Responsibilities

Programming various technology application systems by adding devices and configuring for operation

Collaborate closely with cross-functional teams, including other SA’s and project managers

Providing system support to the Integrators/Technicians in the field during deployment

Commissioning/testing support at the software level for the field teams

Monitoring operational systems for errors and alerts

Troubleshooting, adding, configuring, and removing various technologies related to access control, intrusion detection, emergency, video, and other security systems

Document daily functions and troubleshooting process to create or revise playbooks

Provide assistance to end users in accessing and using IT systems

Utilize technology-based problem tracking system (i.e., ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support

Monitor Enterprise system status for problems such as network outages and or degraded services; provide initial troubleshoot notify proper Sr. Level administrators when required

Support daily operations to include monitoring and reviewing system logs

Performs root cause analysis on significant issues at appropriate level of support

Stay current with technological developments and make recommendations for ways to take advantage of new and emerging technology

Contribute to technical documentation such as standard operating procedures (SOP) and as builds for both technical and non-technical audiences

Qualification

System administration experienceWindows patchingIAT Level II certificationLarge-scale networkingMS Office proficiencyTime managementCollaboration skills

Required

Ability to travel up to 25%

BS degree and 0+ Years of progressive experience or HS Diploma or Equivalent and 6+ Years of progressive experience

Requires some system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions

Demonstrated understanding of Windows patching and vulnerability remediation

Basic knowledge of large-scale networking, VLANS and routing

Requires reliable attendance at customer site during work hours required by customer

Requires the ability to work flexible shifts that include nights, weekends and holidays as needed

Requires minimum of IAT Level II certification (e.g., Security+)

Demonstrated background working with multidisciplinary teams

Demonstrated time management and organization skills to meet deadlines and quality objectives

Able to use MS Excel, Word, Visio, and PowerPoint

Exposure to computer screens for an extended period of time

Sitting for extended periods of time

Reach by extending hands or arms in any direction

Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard

Listen to and understand information and ideas presented through spoken words and sentences

Communicate information and ideas in speaking so others will understand

Read and understand information and ideas presented in writing

Apply general rules to specific problems to produce answers that make sense

Identify and understand the speech of another person

Benefits

Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.

Company

M.C. Dean, Inc.

Glassdoor3.6

M.C. Dean, Inc. offers comprehensive technological systems in Washington.

Founded in 1949

Vienna, Virginia, USA

5001-10000 employees

http://mcdean.com

H1B Sponsorship

M.C. Dean, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (32)

2024 (21)

2023 (23)

2022 (14)

2021 (18)

2020 (17)