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Northeast - Western Energy Systems USA, LLC, an INNIO Jenbacher Business ("NES-WES") · 9 hours ago

Field Service Technician

Bristol, PA

Full-time

Onsite

Mid, Senior Level

7+ years exp

Northeast - Western Energy Systems USA, LLC, an INNIO Jenbacher Business, specializes in providing integrated power solutions. The Field Service Technician will perform preventative maintenance, troubleshoot and repair engines, and ensure high customer service standards while working in various conditions.

Electrical DistributionEnergy ManagementIndustrial EngineeringProject Management

Responsibilities

Must have prior mechanical experience such as automotive, power generation, heavy equipment or diesel engines

Perform preventative maintenance (oil change, valve adjustment, lube and check equipment)

Experienced using tools (including diagnostic equipment, hand tools, and power tools)

Ability to read, interpret safety documents, schematics and other mechanical diagrams

Experienced in troubleshooting and repairs of an engine

The ability to work well as part of a team

Willing to work in non-climate-controlled conditions

Ability to travel incl. overnight travel

Strong computer skills including Microsoft Word, Excel, Outlook

Must have a positive attitude, strong work ethic and desire to succeed

Must be able to communicate via telephone & email

Qualification

Mechanical experienceTroubleshooting enginesCustomer service mindsetElectrical systemsJenbacher engine experienceFluency in EnglishMicrosoft Office skillsInterpersonal skillsCommunication skillsTeam player

Required

Must have prior mechanical experience such as automotive, power generation, heavy equipment or diesel engines

Perform preventative maintenance (oil change, valve adjustment, lube and check equipment)

Experienced using tools (including diagnostic equipment, hand tools, and power tools)

Ability to read, interpret safety documents, schematics and other mechanical diagrams

Experienced in troubleshooting and repairs of an engine

The ability to work well as part of a team

Willing to work in non-climate-controlled conditions

Ability to travel incl. overnight travel

Strong computer skills including Microsoft Word, Excel, Outlook

Must have a positive attitude, strong work ethic and desire to succeed

Must be able to communicate via telephone & email

Strong customer service mindset and strong skills to drive, support, empower and inspire the Service teams and Customers +7 years' experience in a technical role or extensive years of experience with issue resolution exposure within (Field-) Service on engines (ideally INNIO Jenbacher engines)

Technical attitude, complemented by strong business acumen including basic IT skills

Willingness to work in shift model (depending) and on call

Experience working with electrical or mechanical systems

Fluency in English a must

Good interpersonal skills

Strong communication skills…experienced in customer communications

Boundaryless and multi-culture working mindset and team player

Able to work efficiently without direct supervision