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Seminole Casino Coconut Creek · 5 days ago

CLERK II - CASINO CREDIT - FT

Coconut Creek, FL

Full-time

Onsite

Entry Level

1+ years exp

Seminole Casino Coconut Creek is dedicated to providing unparalleled service to its guests. The Clerk II - Casino Credit is responsible for managing credit applications, maintaining customer credit files, and ensuring the protection of customers' rewards and credit lines while promoting positive public relations.

CasinoGamingHotel

Responsibilities

Safeguards Credit Department assets

Enters data from credit applications and reports into the computerized system

Files credit applications

Verify bank information on credit applications

Maintains customer credit files with updated information as prompted by computerized system

Communicates with Central Credit and other properties regarding credit applications

Handles customer correspondence regarding discrepancies on credit applications

Accepts telephone applications, processes information and forwards applications to individuals authorized to approve credit

Processes credit information for arrivals and special group events

Reviews Central Credit Daily Report for affected in-house accounts

Enters appropriate credit information. (i.e. restrictions) into computerized system

Responsible for making credit reference inquiries

Process credit applications and ensures the proper completion of all related documents

Promotes positive public relations

Other duties as assigned

Works diligently to support the culture and team philosophy throughout the property

Promotes positive public relations and creates an enjoyable atmosphere for all customers

Amicably resolve customer related problems in a fast paced environment

Ensures the protection of customer’s rewards and credit lines

Complies with all departmental and Company Policies including business ethics guidelines

Complies with all Tribal Gaming regulatory requirements

Maintains confidentiality of all Seminole Gaming trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information

The ability to speak, read and write in English

Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount

Exposure to casino related environmental factors including but not limited to second hand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment

Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas

Qualification

AS400CMSACSC systemsClerical skillsCommunication skills

Required

High school diploma or equivalent

One (1) to three (3) years of appropriate experience

Good clerical and office skills

Computer related experience desired including AS400, CMS, and/or ACSC systems

Must possess excellent oral and written communication skills

Ability to independently maintain high levels of productivity

The ability to speak, read and write in English

Final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended

Credit Check

Criminal Background Check